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Don't most electrical/electronic equipment have a 12 month warranty at lest, Batteries 6 months, well here in Aus it's how I am aware it is. Anyway if you can and have warranty take it back, that's all I can suggest.
Kurio won't come off blank screen, i've used the reset button, and the power with volume+ button and it's still the little kurio guy making the smiley face. i took the cover off, it's not hot. Any other suggestions as to re-boot it?
By default it uses Google Safe Surfing. You have to be in your parent profile. Then click on the icon for safe search. Don't enter search terms in the google search box, instead touch the address area on top to select where you want to surf to.