Good Afternoon friend, thanks for your inquiry!
Based off the information you have provided I have identified a few possibilities to why your freezer door is not closing as the drawer glides or gasket. If the drawer glides are off balance or damaged it could cause the door to not close properly.
If the gasket is warped that could also be the cause of the door not closing. I would check the seal of your gasket using a dollar bill. Place a dollar bill between the body of the freezer and close the door. The dollar bill should stay in place and pull out with a small amount of resistance. If the dollar bill falls out when placed between the gasket and cabinet double check to see if the door is being blocked by anything stopping it from closing it. If nothing is stopping the door from closing then replace the gasket. Hopefully this helps to some degree. -Matt
Hey friend, I appreciate your post!
Based off the information you were able to provide your Frigidaire freezer door is stuck shut. I have identified that a few possibilities could be an issue with a water leak, drawer glides, or air leak. You could perform the dollar bill test to assure that the gasket is secure around the appliance. Place the bill between the body of the freezer and close the door. Pull the dollar out, if it sticks the seal is good, but if the bill comes out easily the gasket needs to be changed. If the gasket appears to be in good condition I would recommend having a professional come out to diagnose and repair the refrigerator. -Matt
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