True Refrigerators - Recent Questions, Troubleshooting & Support


sometimes the evap has a copper tube that the sensing buld goes into and is very hard to find. The operations manual (found on Parts Town.Com) does not mention it but I have had experiences where you really have to look hard as the hole is less than a quarter of an inch and is sometimes covered with a putty similar to plumbers putty.

True... | Answered on May 22, 2020


Old old question. Sometimes there is a removable plate on the back. You can run them on the outside just insert them in a larger copper tube for protection change the filter to a sporlan cap-t-032.

True GDM72 (72... | Answered on Nov 21, 2019


Most of the time it's a compressor relay that does this. Your model will most likely have one. Get your model number and check the internet and see if your model has one. They are usually a small black plastic device attached directly to the compressor terminals and take up two of the three terminals. This is under the black plastic cover that is held on by a metal piece or wire, right on the compressor itself. Usually they're only about 10-20 bucks so it my be worth a shot.

True... | Answered on Nov 05, 2019


Hello Vic, I'm not sure what model of Freezer you have, but I suspect that the "condenser" coils on the back or underside of the unit need to be vacuumed or cleaned to rid of the dust bunnies, cat/dog hair etc. The compressor is likely trying desperately to do it's job, but that array of pipes are the only way it can get rid of the heat that it is stealing from the inside of the freezer. IF the coils are clean or if it still keeps running after cleaning... no matter what setting the "cold" dial is set to, then likely there could be a relay that has fused close preventing the unit from cycling properly. I hope this helps! /The GreyOne

True... | Answered on Sep 08, 2019


The replacement thermostat could be defective or installed incorrectly.

True... | Answered on Aug 18, 2019


The first thing that needs to be determined is if the internal box temp is rising above the desired temp and causing the compressor to come on. If so, you may have an issue with the box insulation or an air leak somewhere on the box. Start there and we can progress in the troubleshooting steps.

True... | Answered on Jul 14, 2019


Just google "Partstown.com" and look for the manual. They have a very extensive library of manuals.

True... | Answered on Jul 14, 2019


In most commercial freezers, in the cooling coil (evaporator), there is a "thermo disc" that senses the temp of the coil and prevents the fans from coming on until the coil get cold. Generally, about 26 or so degrees. Either the coil is not getting cold enough or the therm disc is not functioning. This prevents warm air from being circulated.

True GDM-26... | Answered on Jul 14, 2019


Then what...? You don't like the way it works...? or unusual...? Old fridge always noisy then brand news one.
As long as it's cold the way it should be then it's okay.

Good luck


Mai

True... | Answered on May 28, 2019


it appears to be a known problem. You need a new thermostat. Take a look at the link and also look at the Video tab.

https://www.google.com/search?client=firefox-b-d&q=TRUE+T49+Compressor+won%27t+shut+off

True... | Answered on Mar 16, 2019


probably a bad thermostat or set at the wrong setting. If you have a digital thermostat the steps are a bit much to type out. If you have the older and more common mechanical thermostat it should be set about midway. The knob is typically marked from 0 - 9 and should be set on 4 - 5. get back to me if you have the digital control.

True... | Answered on Feb 02, 2019


This is what I came up with. Just pass the screw through the nail puller in a flat bar. Use a block of wood to protect the door, and press down on the other end. A lot easier than anything else I've tried.
1_16_2019_12_06_29_pm.jpg1_16_2019_12_06_31_pm.jpg

True T-49 Side... | Answered on Jan 16, 2019


Sounds like the evaporator coil is icing up. Once the coil ices up no air can flow through and you essentially have a very large ice chest. The thermostats on these coolers are actually sensing coil temperature not air temperature. I would want to check that it is set properly and that it turns the compressor off and on. If you have an old mechanical thermostat with a knob with settings from 0-9 it should be set on 4-5. Anything higher and it WILL ice up occasionally.

True... | Answered on Jan 10, 2019


Either low on refrigerant or a blocked capillary tube. Since you have attached a gauge I assume you have tried adding refrigerant so the next step is to replace the capillary tube and drier and weigh in the charge.

True TSSU-48-12... | Answered on Nov 26, 2018

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