I am getting a TOC error on the left drive with new laser.

Well, what it means is

TOC errors often mean the recording head/optical block is cooked. A cleaner might work, but often it's the end of the MDR.

Are you sure the battery is correctly (fully) charged? Try removing the battery and running on (only) the charger.

try cleaning the lens with a minidisc lens cleaner.

open the unit and check the laser position - it should be all the way to the left. that's where it should start to read the disk.

TOC errors often mean the recording head/optical block is cooked. A cleaner might work, but often it's the end of the MDR.

Read these:

https://groups.google.com/forum/#!topic/alt.audio.minidisc/63uCBegyG8A

http://www.minidisc.org/repair_q2.html
http://forums.sonyinsider.com/topic/21439-fun-with-the-sharp-702-utoc-error-fixed/

http://www.mazdas247.com/forum/showthread.php?98358-TOC-Error-on-brand-new-disc!

http://www.borus.de/minidisc/303.htm

1) It's more likely your laser died than the the drive failed.

2) Run back to your repair guy, and when they fix it (IF they fix it), ask to see it work before you go home. They damned well better fix it for free!

3) Buy another one on eBay.

C13 means the machine cannot read the TOC on the disc. It is possible you have a disc with a bad TOC. You may have left it near a magnetic field, such as a speaker or a component transformer. Try another disc. Or take a disc and erase it, then record on it. See what happens.

don't think you will like this answer but, it probably time to get a new cd player... you could try using a cd cleaner designed to clean the laser or spray the insides with compressed air.

The TOC error is the same error seen on computer disks, TOC is the table of content, this has to be read before the the unit will know the details of tracks etc......

If every disk inserted (not just burned discs) has this error, the laser is faulty or out of alignment. Thanks for using FixYa - a FixYa rating is appreciated for answering your FREE question.

Every one of those Kenwoods that I have fixed with that error needed the laser pick up replaced. so there is no easy fix for it.

If you have tried several disc's and they all have a TOC err, and you know the disc's are in decent condition, then you will need the pick up replaced.

First try cleaning the disc you are using. I use windex and a soft cloth like a bath towel, it works great at getting fingerprints and other stuff off the disc without scratching the disc. A bad fingerprint or a bad scratch right at the innermost part of the disc (where the TOC is located) will cause any CD player to not read the TOC, producing a TOC ERROR. you never know, you might get lucky.

Hi, toc error means that the laser is struggling to read the Table of Contents which tells the unit where all the information is on the disc, it may be something as simple as the lens needs cleaning or something as complicated as the laser needs replacing, but you could try running a cd disc cleaner through it first. Good luck......

toc error means "table of contents" error... means the player is unable to read the disc at all. May have a dirty focal lense to laser. clean gently with some windex on a cotton wool bud. It may be a faulty spindle motor that spins the disc. the bearings get worn or uneven and do not allow for disc reading to be successful. a check for this is a drop of oil to the bearing. It may then start to read discs, but will still require the motor to be replaced. . Check for the above... but if there is more required, take it to a Kenwood 'Agent... it may need a laser change

I have repaired many of these cd players working at an authorized Kenwood service center for over 17 years.

There are only 2 things you can do as the end user of this unit.

1. Try cleaning the disc's. If the cd has any fingerprints or scratches on the inner most part of the cd, the laser will not be able to read the TOC. It is the first thing the cd player tries to do and if that fails for any reason, the disc can not be played at all.
You can purchase a disc cleaning kit, or you can do what I do. I spray a small amount of windex on the data side of the disc and then clean it with a soft cloth like a bath towel or terry cloth. This works as good or better than the cleaning kits and is much cheaper.

If that does not work you can go to the next step.

2.. Clean the lens of the laser with a cd cleaning disc. They can be purchased at many stores that sell cd players and music cd's.
You put it in the player and let it run about 20 to 30 seconds and then you eject it.

If neither of these things help, you most likely have a bad laser pick up. You will need to take it to an authorized Kenwood service center and you can count on the repair being anywhere from $120 to $175. Depending on the rates and the mark-up of the laser pick up.

This is a very good car stereo, and is probably worth the repair cost, but it does have a 2 year warranty. It is not too old, so it may still be under warranty. If so, the repair is free for you.

I hope this helps you with this problem, and if so, a good rating is always appreciated.

Let me know if you have any other questions about it.

I had the same problem with my KDC-M7024 CD player. All I done was put a cleaning disc into the player and let it play for 2-3minutes. The disc has a small cleaning brush on it which spins around like a normal CD would and as the bristles pass over the laser it removes any dust.After that it worked fine but i still have to run the disc through every 3-4 months or the problem persists.