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Posted on Jul 15, 2009
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I just bought a kenmore elite model # 13193 hooked it up ran it and it stopped mid cycle the detergent was released but not dissolved and the clean light keeps flashing. Ive reset it and turn up the water heater temp but still does the same thing.

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Bill Johnson

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  • Expert 306 Answers
  • Posted on Jul 15, 2009
Bill Johnson
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You need to hand prime all new installs with a gallon of water first,Put it in then run cycle.

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The Sd code on most Kenmore Elite HE washers indicates a suds lock (usually caused by excessive suds do to overuse of detergent). Check for the presence of excessive suds in the washer. If you see a lot of foam, the code is likely caused by this problem. You will likely be able to drain the washer and spin out the clothes once the suds dissipate. Run an empty cycle with 1 cup of liquid chlorine bleach through the washer to help rinse out suds residue. If you see foam emerging during the empty cycle, you may need to repeat this process. You can also use Washer Magic or AFFRESH to help clean suds residue out of the washer. These products are available at your local Sears store or the grocery store. Make sure that you are using HE (High Efficiency) detergent in the appropriate quantity. You may need as little as a tablespoon of detergent in a high efficiency washer due to the low water level. You may need even less for a while since the clothes will likely have detergent still dissolved in the fibers that will emerge during subsequent wash cycles.

There are many different models of Kenmore Elite HE washers. If you do not see any apparent problem with excessive suds or need more help, resubmit your question with additional details and the full model number of your Kenmore Elite HE washer.

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