Printer not move wenth powered - HiTi 720L Photo Printer P720L

Hi Lucky0855,

This sounds like a motor problem. I would suggest unplugging the power and gently cleaning any inner parts of the printer you can reach, especially by the cartridge carriage. If that doesn't work, the printer will need professional maintenance.

Hope that helps and good luck!

Generally speaking, an amp attempts to protect itself from heat, shorts, overloads and operator exuberance by refusing to turn on or stay on.

Overloads can be from excessive periods of high output or marginally low impedance loading by the speakers; and shorts would be wiring issues or a speaker blowing up.

You should be able to feel if it's hot. WHY is it overheating? Make sure it has sufficient ventilation on all sides and that vent holes are not blocked by dust balls. Ensure the fan (if equipped) is running as designed (some only operate on demand). Clean dust and debris from it.

If the amp comes back on after cooling, you're lucky. They only have so many self-protection cycles in their lives so continuously resetting or cycling their power without addressing the cause can do more harm than good.

If it protects immediately on a cool power up you should disconnect the speaker connections and try it 'nekkid'. If it comes up then diagnose which lead(s) are shorted. If it does not come up the problem is internal and should be left to an experienced and competent hands-on tech.

Hi sparklegi246
You also need a power cord from wall to printer and set printer on .
Best regards,
fanaudi .

you need to go into the menu on the printer and go to change cartridge lift the flap and the ink holder will move so you can access it

Please take some time to vote for me if you found this info useful

turn on the printer then try to move it manually..
if it does not work turn it off and try to move the carrriage manually.
still does not work then do following steps...
1) connect printer directly to wall
2) remove the power chord from back of the printer and then press and hold down power button for 30 sec. release the button and plug in the power chord..
3) if still it does not work out then unplug the power chord from the back of the printer.. press and hold the pound(#) and number 6 key together. then without releasing the button plug in the power chord.. once the power chord is plugged in release the buttons.. the printer would align .. if still it does not work then replace the product as it is an issue with the carriage

printer is not count or recognized cartridge properly
Thaks
tareq

This is copied out of Lexmark's KnowledgeBase, just so you know I'm not coming up with this off of the top of my head. Go to www.lexmark.com and click Support > Technical Support, and then search for ID: ENUS22800 if you would like to see the original, complete with pictures. Or, here's a text version:

The 0502 error can have any of four possible causes:

- A faulty black/photo cartridge
- A faulty color photo cartridge
- A dirty encoder strip
- The encoder strip being out of position
The steps below will help you to identify and resolve each of these four issues.

1. Turn the printer off and disconnect the power cable from the back of the unit.

2. Open the printer's front cover.
Pinch the top of the carrier belt and gently move the cartridge carrier to the center of the printer.

3. Remove both of the cartridges.

4. Move the cartridge carrier over to the left-hand side of the printer using the carrier belt.

5. Gently clean the encoder strip with the cloth.

6. Move the cartridge carrier back to the right-hand side of the printer using the carrier belt.

7. Reconnect the power supply and turn the printer back on.

8. Perform the printer hardware test. Instructions on how to do this are here: http://support.lexmark.com/perl/support/support.cgi?ccs=229:1:0:483:0:0&docid=ENUS3744

Did the printer pass the hardware test?

If yes, proceed to step 9.
If no, proceed to Reseating the encoder strip.

9. Power the printer back off and disconnect the power cable from the back of the unit.

10. Open the printer's front cover.
Move the cartridge carrier over to the middle of the printer using the carrier belt.

11. Reinstall the printer cartridges and move the cartridge carrier back to the right-hand side of the printer.

12. Reconnect the power supply and turn the printer back on.

13. Perform the printer hardware test.

Reseating the encoder strip:

1. Turn off the printer and disconnect the power cable from the back of the unit.

2. Open the printer's front cover.
Pinch the top of the carrier belt and gently move the cartridge carrier to the center of the printer.

3. On the back of the cartridge carrier, there is a small slot that the encoder strip fits into. Gently pushthe encoder strip down and then back up to get it into the slot. Ifthe strip is completely out of the slot, it may be necessary to moveit first forwards and then back.

4. Move the cartridge carrier back to the left-hand side of the printer with the carrier belt.

5. Reconnect the power supply and turn the printer back on.

6. Perform the printer hardware test. Click here for instructions.

Did the printer pass the hardware test?

If yes, proceed to step 9 of Cleaning the encoder strip.
If no, proceed to the Black/Photo cartridge troubleshooting steps.

Black/Photo cartridge troubleshooting steps:

1. Turn off the printer and disconnect the power cable from the back of the unit.

2. Open the printer's front cover.

Pinch the top of the carrier belt and gently move the cartridge carrier to the center of the printer.

3. Remove the black/photo cartridge.

4. Move the cartridge carrier back to the left-hand side of the printer using the carrier belt.

5. Reconnect the power supply and turn the printer back on.

6. Perform the printer test. Details on how to do this are here: http://support.lexmark.com/perl/support/support.cgi?ccs=229:1:0:483:0:0&docid=ENUS3744

Did the printer pass the hardware test?

If yes, repeat steps 1-7 with a new black/photo cartridge.
If no, continue to Color cartridge troubleshooting steps.

Contact Lexmark if the problem persists with a new cartridge.

Color cartridge troubleshooting steps:

1. Turn off the printer and disconnect the power cable from the back of the unit.

2. Open the printer's front cover.
Pinch the top of the carrier belt and gently move the cartridge carrier to the center of the printer.

3. Remove the color cartridge.

4. Move the cartridge carrier back to the left-hand side of the printer using the carrier belt.

5. Reconnect the power supply and turn the printer back on.

6. Perform the printer hardware test. Instructions on how to do this are here:
http://support.lexmark.com/perl/support/support.cgi?ccs=229:1:0:483:0:0&docid=ENUS3744

Did the printer pass the hardware test?

If yes, repeat steps 1-7 with a new color cartridge.
If no, contact Lexmark.

Hope this helps!

"The print cartridge cradle cannot move."
I fixed this problem by disconnecting the power cord from the power-strip and connecting it directly into the wall. My printer was not getting enough voltage from the power-strip. I hope this helps.

The a/c comperssor will shut down if a/c charge is low.

The steps below will help you to identify and resolve each of these four issues.
Legend:A: Encoder Strip (semi-transparent grey strip)
B: Carrier Belt (black and brown toothed belt)
C: Cartridge Carrier



Troubleshooting Steps
Cleaning the encoder strip
WARNING! Be very careful when cleaning or adjusting the printer's encoder strip.
Required materials
You will need a dry, soft cloth
Embedded links in the table will take you to specific troubleshooting steps.

Step Action 1 Turn the printer off and disconnect the power cable from the back of the unit. 2 Open the printer's front cover.
Pinch the top of the carrier belt and gently move the cartridge carrier to the center of the printer.
3 Remove both of the cartridges. 4 Move the cartridge carrier over to the left-hand side of the printer using the carrier belt. 5 Gently clean the encoder strip with the cloth. 6 Move the cartridge carrier back to the right-hand side of the printer using the carrier belt. 7 Reconnect the power supply and turn the printer back on. 8 Perform the printer hardware test. Click here for instructions.

Did the printer pass the hardware test?
If yes, proceed to step 9.
If no, proceed to Reseating the encoder strip.
9 Power the printer back off and disconnect the power cable from the back of the unit. 10 Open the printer's front cover.
Move the cartridge carrier over to the middle of the printer using the carrier belt.
11 Reinstall the printer cartridges and move the cartridge carrier back to the right-hand side of the printer. 12 Reconnect the power supply and turn the printer back on. 13 Perform the printer hardware test.

Did the printer pass the hardware test?

Reseating the encoder strip Embedded links in the table lead to specific troubleshooting steps.

Step Action 1 Turn off the printer and disconnect the power cable from the back of the unit. 2 Open the printer's front cover.
Pinch the top of the carrier belt and gently move the cartridge carrier to the center of the printer.
3 On the back of the cartridge carrier, there is a small slot that the encoder strip fits into. Gently push the encoder strip down and then back up to get it into the slot. If the strip is completely out of the slot, it may be necessary to move it first forwards and then back.

4 Move the cartridge carrier back to the left-hand side of the printer with the carrier belt. 5 Reconnect the power supply and turn the printer back on. 6 Perform the printer hardware test.

Did the printer pass the hardware test?
If yes, proceed to step 9 of Cleaning the encoder strip.
If no, proceed to the Black/Photo cartridge troubleshooting steps.


Black/Photo cartridge troubleshooting steps Embedded links in the table will take you to specific troubleshooting steps.

Step Action 1 Turn off the printer and disconnect the power cable from the back of the unit. 2 Open the printer's front cover.
Pinch the top of the carrier belt and gently move the cartridge carrier to the center of the printer.
3 Remove the black/photo cartridge. 4 Move the cartridge carrier back to the left-hand side of the printer using the carrier belt. 5 Reconnect the power supply and turn the printer back on. 6 Perform the printer test.

Did the printer pass the hardware test?
If yes, repeat steps 1-7 with a new black/photo cartridge.
If no, continue to Color cartridge troubleshooting steps.
If you attempt the steps with a new black/photo cartridge and the error persists, proceed to Contacting Lexmark.


Color cartridge troubleshooting steps Embedded links lead to specific troubleshooting steps

Step Action 1 Turn off the printer and disconnect the power cable from the back of the unit. 2 Open the printer's front cover.
Pinch the top of the carrier belt and gently move the cartridge carrier to the center of the printer.
3 Remove the color cartridge. 4 Move the cartridge carrier back to the left-hand side of the printer using the carrier belt. 5 Reconnect the power supply and turn the printer back on. 6 Perform the printer hardware test. Click here for instructions.

Did the printer pass the hardware test?
If yes, repeat steps 1-7 with a new color cartridge.
If no, proceed to Contacting Lexmark.
If you have attempted the steps with a new color cartridge and the error persists, proceed to Contacting Lexmark.