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HiTihttps://www.hiti.com > files > Product > P310W...
It can cause a fire, electric shock or printer problem. Do not place the printer with dust, sand and high humidity such as bathing place, bathroom, hot spring, ...
14 pages
HiTihttps://www.hiti.com > P310WUserManual_all
case of irrecoverable problem, please contact HiTi dealers or service center. Page 5. English. HiTi P310W user manual. Chapter 1. Important Safety Instruction.
157 pages
Double check the ribbon chip and make sure contacts are clean. Also make sure it is for the 4x6 paper size. If it is a 5x7 ribbon it will not work. Have you printed 5x7's before? If so this is probably the issue.
Also check to make sure firmware is up to date. . I hope that helps!
I had this problem on the 6300 and was able to fix it by doing the following:
After selecting print, select preferences.
Select the Features tab.
Under Resizing Options, select "Custom" from the drop down menu.
Put in the custom dimensions of the paper on which you are printing.
Save it under a new name (e.g., "Invitation")
When it is time to print,
Select "More" from the drop down tab under Resizing Options.
At the bottom of the list of those options, you will see your custom sized saved.
Select it, and happy printing.
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