20 Most Recent HP Photosmart C3180 All-In-One InkJet Printer Questions & Answers


This error comes due to carriage jam. Turn off the printer and unplug it from wall socket. Now, remove the cartridges and check for any dried up ink residue on cartridges on inside the carriage. Clean the cartridges contacts and carriage using a Q-tip dipped i alcohol. Let the carriage and cartridges dry before you plug in the printer.
Install the cartridges and check. If it still shows error then unplug the power cord coming to the printer without switching it off. Now, remove the rear door of the printer and check for any paper jams over there, remove if any. Wit for at least 15 seconds and plug in the power cord. Now check whether it is working.

Daniel Scott

HP Photosmart... • Answered on Mar 07, 2021

No, there is no reset button.
disconnect the pirnter from the computer and the power cord. press and hold the power button for 30sec. connect the power cord, and connect it back to the computer.

HP Photosmart... • Answered on Mar 03, 2021

I just got off the HP help line.  After changing my black ink cartridge a test page was printing each time I turned the machine on.  This is very costly, in both time and ink as the cartridges themselves for this machine hold very little ink.  I tried to learn from HP tech how to turn off the test-print while keeping my color cartridge empty.  It turns out that you cant do it.  HP requires you to keep buying and using cartridges whether you need them or not.If you buy the color ink it will use it up in its testings.  And if you dont buy the color cartridge it will use up your black ink by printing the test each time you turn on the printer.  The printer was inexpensive sure, but I'm paying for it in wasted ink. 

HP Photosmart... • Answered on Feb 11, 2021

The grinding noise is probably related to the carriage moving back and forth in the product. The good news is...it's still moving! :-)

I would recommend reviewing the steps for clearing a 'carriage jam' in the following section of HP customer care. Even though you do not have a total jam, there are some useful steps for checking the carriage path, to make sure all is clear. You can find the info here (I would pay special attention to Solution Three and Solution Four):


For the colours seeming washed out, I might check out the following information on HP's customer care website:


I hope this information helps!



HP Photosmart... • Answered on Dec 21, 2018

Might be paper pick up roller warn out, clean or replace it.. For tech guys only: check for separation pad acting while service station performing? if not remove service station check separation pad leaver notch not in proper position in service station, position it. remove total mechanism up to pick up assm.. check pick up roller spring.. tension the spring. fix it back.. verify the print ...

HP Photosmart... • Answered on May 20, 2018

The popping noise is coming from the carriage belt jumping on the drive motor cog. It indicates that the cartridge carriage is jamming while the motor keeps spinning. It may be due to a wedge of paper at either end of the carriage bar (horizontal rod) or it may be due to a failing main board circuit.

HP Photosmart... • Answered on Jan 08, 2018

I suppose you should have some software running on your system to accept the file.

Check the user guide.

Scan an image
You can start a scan from your computer or from the HP All-in-One. This section
explains how to scan from the control panel of the HP All-in-One only.
To use the scan features, the HP All-in-One and computer must be connected and
turned on. The HP Photosmart Software (Windows) or HP Photosmart Mac Software
(Mac) must also be installed and running on your computer prior to scanning.
● On a Windows computer, look for the HP Digital Imaging Monitor icon in the
Windows system tray (at the lower right side of the screen, near the time) to verify
the software is running.
HP All-in-One overview
Closing the HP Digital Imaging Monitor icon in the Windows
system tray can cause the HP All-in-One to lose some of its scan
functionality. If this happens, you can restore full functionality by restarting
your computer or by starting the HP Photosmart Software.
● On a Mac, the software is always running.
Tip You can use the HP Photosmart Software (Windows) or HP Photosmart
Mac Software (Mac) to scan images, including panorama images. Using this
software, you can also edit, print, and even share your scanned images. For
more information, see the onscreen Help that came with the HP All-in-One.
To scan to a computer
1. Place your original print side down on the left front corner of the glass.
2. Press Start Scan/Reprints.
A preview image of the scan appears on your computer, where you can edit it.
3. Make any edits to the preview image, and then click Accept when you are

HP Photosmart... • Answered on Dec 18, 2017

this link might help you get the drivers and any software you might need to get it running on your laptop. just scroll down the page and look for what you might need. how to set up HP C3180 Photosmart all in one printer on windows vista...

HP Photosmart... • Answered on Oct 31, 2017

see if this link helps you out you might find your manual on this page. HP Photosmart C3180 All In One InkJet Printer manual Google Search

HP Photosmart... • Answered on Oct 29, 2017

First, check the power cable that is attached to the adapter if it is working fine then surely it is an adapter problem.you can check the adapter using digital multimeter

HP Photosmart... • Answered on Nov 01, 2016

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