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If you got this new, You should have a manual with the hi-est and lowest temp setting in it...If you do not have the manual than you can Google the same question on google search and get a manual,or a forum where they talk about this model.
http://www.haieramerica.com/en/asset/archived/BC112G.pdf is the link to your manual.Typically in a dual temperature zone wine cooler whites are stored in the bottom and reds on top as whites are better a little colder and the cold air will drop to the bottom of the unit. Hope this helps!
If compressor is running and it gets hot and the unit does not cool the compressor is bad or you have a leak in the system. if you see oil there's a leak.
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