I own a Tomtom 910 navigation system for less than half an year and 2 weeks ago just like that the display is not showing any light.
What can I do?
Get a RMA by TomTom by callinging them directly (see on TomToms webpage) I've solved by shipping my unit to Neaderland with UPS at no cost, they replaced the motherboard (not the display, this just remained the same!) I've received the repaired 910 after 5 days and I've spent no one cent! And I've got also the battery, AC power supply and software replacement! Other problems of the software are still present: the unit won't cange colors by night-light changes (only one time after a reset...), tryes to connect to phantom computers, after a power on it get off and then on if connected on the car support,... The 910 is a crazy device, not stable at all. I think I'll change it with the new model Go930T Ciao (sorry for my bat english)
If it doesn't turn on after a hard reset and disconnecting the battery you may have a screen issue. Even though it's only the backlight you most like will need to replace the entire screen. There are third party TomTom Repair Guides websites that show you how to replace / resolder components.
My tom tom GO 910 light button is on but back light ( LCD ) is not on. can anyone tell me what and where is broblem.
pomy bhai
How STUPID can people get with answers.
JSPCExpress, didn't you read this???
Comment by keepsound, posted on May 19, 2008Backlight is not working, reset button don't resolve the problem
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So why did you persist on saying to Press the Rest Button, when he has already tried it ?
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I have the same problem. It's something more serious than just a reset button. I have opened up my TomTom 910, and can't find the damn problem. Most likely need a new screen, and they're not cheap.
THERE IS A RESET BUTTON UNDERNEATH OF THE DEVICE.
BY THE WAY I CURRENTLY OWN A 910 AND HAVE HAD THE SAME PROBLEM. PRESS THAT BUTTON AND IT SHOULD RESET THE THE DEVICE FOR YOU.
POST BACK WITH RESULTS
via USB and open up your Windows Explorer and go to the drive. (It will be listed as TOMTOM (E) or some other drive letter). you made in STEP 1 back to the TomTom.5,803 views
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have power /but no lcd display when you press the on/off switch/.
unit was working satisfactory in the am/ but in the pm not working at all/ unit is 4mths old.
just the same no picture at all!
the screen is working however its not lit. theres no light
Backlight is not working, reset button don't resolve the problem
fastinnerhtml!
power on but no display i tryed plug in to outlet with power cord tryed in the cigaret ligter but no display
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