Question about Tomtom GO 910

2 Answers

Battery indictes low and turns off

My GO910, battery indicates low and turns off, this is even when the green light on the front of the unit remains on.  These happens on both docking stations.  So unit is plugged into car socket, green light is on, unit will start up remain on for about 5-10 secs then battery indicator flashers and unit turns off. Green light on unit remains on???  What do you think?? Unit is 6 months old.

Posted by Anonymous on

  • 2 more comments 
  • Anonymous Jan 20, 2008

    Thanks for that Chris, but I returned unit to Tom Tom as they said they were aware of the problem. They sent me a new unit with upgraded maps for my troubles. Thanks

  • Anonymous Feb 16, 2008

    low battery reading then it shuts off even while the green charging light is lit.

  • Anonymous Mar 20, 2009

    My GO910 has the same problem window mount or desk top mount will not charger the GO910 unit but the green led comes on when you apply the car charger or in house desk charger the battery indicator flashes low batt then it screen shutdown and audio only. Robbie

  • Wamadeus Mar 28, 2009

    The 910 won't hold a charge, and the car charger won't charge it, only the home charger. Which means I have to charge it at home, then when I take it on the road (why else have a TomTom?), it runs for a while then dies. Useless.
    Tomtom support is worse than useless. They said they won't replace the battery since the unit is out of warranty. I told them that that was a stupid policy. All batteries fail over time, so for a manufacturer to sell a sealed unit with a battery that's going to fail, and not provide a replacement option, even for a fee, is, as I say, stupid.

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Anonymous

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I replaced the battery on my TomTom 910 and still no improvement so eventually sprayed the contacts with switch cleaner. Now, no problem. Probably didn't need to replace the battery.

If you unit is outside guarantee then this is worth trying. Might be as well to detach the battery and all other power supplies until the switch cleaner has dried.

Another possible problem is the rubber gromit which forces the contacts to make contact. You could replace this with a bit of rubber from a pencil.

Hope this helps you.

CHRIS

Posted on Jan 19, 2008

  • evilgrl666 Nov 20, 2010

    After buying the new batt and having the same issue I tried your tip to simply clean the contacts .. I used medical alcohol with a very ''tight'' Qtip and used compressed air to dry it out and made sure it was clean , I didnt bother to remove the batt again .... and now it all works great!! And I never would have guessed since I had the problem with all 3 of my home chargers and my car charger ... THANK YOU

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Michael Lugassy

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Sounds like the rechargeable battery needs replacement, see: http://www.fixya.com/support/t230990-garmin_300

Posted on Oct 23, 2007

  • evilgrl666 Nov 19, 2010

    Got new replacement battery, charged it for about 5 hours then turned the tomtom back on. It shut off after a few seconds with low batt flashing.

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