SOURCE: STATES THAT TO CLOSE TOP COVER TO CONTINUE
1. The top cover hinges are not connected to the ink slider bar properly. - Open the top cover and snap the hinge arms back into place and close the top cover. Check for proper operation. 2. Customer has not loaded the ink sticks properly and the top cover will not close properly. - Verify the ink sticks are loaded properly and that the customer is using proper Phaser 860 ink sticks. Close the top cover and check for proper operation. PARTS:Parts are listed in the order of highest probability for repair. NUMBER QTY DESCRIPTION PROBABILITY% MODEL S/N FROM S/N TO S/N 200469000 1 COVER; TOP COVER
SOURCE: paper light flashes red...
I found just doing this one simple thing sorted the problem.
First take off the front cover. Pull the tabs on the side. Pull out the big toner and cartridge. Do you see the blue tab on the top shaped like an arrow/triangle? Slide the tab from right to left - reinsert toner close door.
Hope it works for you
JPW
I had the same problem. The lid lock assembly is broken.
If you are under warranty get it replaced. If not remove the top of the washer
and take out the switch assembly. The 4 wires going in are Yellow, Red, White,
and Blue. If you short the white and blue together, the washer thinks the lid
is closed. If you short the red white and blue together the washer thinks the
lid is closed and locked. The yellow is only there to activate the
electromagnetic switch.
Disconnecting the switch assembly will not work.
The electromagnet locks the lid and it also unlocks the lid. It is not a matter
of cutting the power to the magnet.
Installing 2 switches that connect the red white and blue is the best option if
you want to remove the lock.
The first switch should connect the white and blue. (LID CLOSED)
The second should connect the red to the white/blue connection. (LID LOCKED)
After that the lid should work.
Please post a follow-up if this works for you.
GOOD LUCK
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