Question about Philips Senseo HD-7810 Coffee Maker

9 Answers

Stuck senseo maker

Hi ...I have followed the manual and tried to open the coffee maker  and have disassembled everything except the chamber where the coffee pods go. It is locked tight. Any way to open this?
Lee

Posted by lee4855 on

  • 6 more comments 
  • ltwigs Nov 02, 2007

    yes, the lid is stuck on/. When you lift the latch, the lid does not open. I happened twice before to my wife, and we had to wait hours before we could open the lid. Of course, the machine is not making coffee.

  • MajorT Nov 20, 2007

    My Senseo's lid locked itself shut yesterday. I have pulled, pushed, pried and pulled on the lid with no luck. Tried heating the edge of the lid opening and chilling the unit all with no success. I am afraid to put too much pressure on the plastic lid release. Email to Senseo and they said call, called but they were closed. Frustrating.

  • Anonymous Feb 22, 2008

    Your senseo is locked because your pods are pushing up against the lid. If you apply pressure to the top of the locked lid, you might be able to lift the locking mechanism all the way to release it and get to the pod area.

    Be especially careful if you are "making your own pods." make sure that the pinhole at the bottom of the pod holder is free of any coffee grounds before you place the pod into the podholder. The lid must be able to lock with minimal effort. If you are finding that the locking mechanism won't close, don't force it. Carefully rearrange the pod and how it sits, then close, but don't lock the mechanism a couple of times to make the pod sit properly. Then try locking again. If it takes minimal effort then that should be fine.

  • Anonymous May 12, 2008

    I have the same problem, but ONLY when using the Senseo pods that have the milk built into the pod, such as Cappucino. These have often not allowed the water to come through the pod, then the top of the unit is glued shut, and only waiting for half to a full day would allow it to open up.

    THIS time however, it's gone for a full three days, and the top is still not coming loose. Maybe the milk-pod type pods are acting like a Crazy-Glue??

  • Anonymous Jan 08, 2009

    Just tried to make my self a cup of coffee this morning. And i did every thing I usually do, correctly. Fill water, press button, put in Senseo brand coffee pods with flat side facing up. I make a mug - (for a mug :)) and make sure they are flat. It started to drip really slowly like after few mins a had less then a 1\8 of a cup!.

    Then in about 2 hours i happen to try it again. THIS time i did all the above EXCEPT I cleaned every thing before I used it (i usally clean it twice a day).

    The same thing happened! NOT HAPPEN :) no coffee make me go something something mad :)

    I didn't notice and deformaties in the seal it looks like it always had. I even cleaned with with a damp cloth!

    I am now waiting! for a few hours. And I am having a pepsi to get my intake!



  • dposter Mar 21, 2009

    me too

  • katryn_campb Apr 30, 2009

    I had the same problem and with some trepidation tried Petra`s solution- it worked and now I have a machine which also does not open during brewing spraying water everywhere! and is reliable.

    Petra is a genius!!!

  • Anonymous May 08, 2009

    I had the same problem with Senseo 7823. Petra`ssolution helped.
    Thank you Petra!

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9 Answers

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The locks shut due to a pressure build up in the pod chamber usually caused by a blocked filter in the centre of the pod holder.

The only way to open the unit is to releive the pressure. The pressure will normally reduce over time, the duration being determined by the pressure build up, condition of pod seals and the strength of the blockage.

A quick DIY solution: (small cable tie and screwdriver required)
Un plug the unit from the mains:
Remove the water container and prise open the rear snap fit panel of the unit carefully using a screwdriver to expose the internal workings, the overflow pipe at the top of the cover must be disconnected to gain enough access to work on the unit.
.The small metal boiler in the centre of the unit is used to heat the water for the machine, if the boiler is still hot allow it to cool down sufficiently for work to commence.
The exit pipe at the top of the boiler feeds directly to the pod chamber, if you squeeze this pipe you will feel that it is under pressure. Cut the cable tie connecting the pipe to the boiler (be careful, dont cut the pipe) and remove the pipe to release the pressure, a small ammount of water will be released during the procedure. The lid should open.
Reconnect the pipe to the boiler replace the cable tie, refit the rear cover making sure to push the overflow pipe back on before you snap the cover shut.
Remove the pod holder and clear the blockage blow through the holder in the reverse direction to ensure the filter is clear.
Replace the pod holder and pour a small amount of water on to it. The water should exit through the delivery spouts if the path is clear.
JOB Done.

Posted on Feb 23, 2009

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Stuck lid? It is caused by pressure build up (not a vacuum) when the outlet of the pod holder gets blocked. There are three plastic bolts that slide into place to lock the lid as the lever is operated. Pressure forces the lid up and increases the friction on the bolts to the point where they won't operate. Solutions 1 and 2: First disconnect Senseo from the electric supply. Solution 1 is to press down on the lid to overcome the pressure and then operate the lever to unlock. Didn't work for me. Solution 2 is to get a table knife, not sharp, no serrations but with a rounded end, not pointed. Insert under lid just to right of pod holder handle, at an upwards angle of about 20 degrees to the horizontal. Then aim for the opposite 11 o'clock position on the closed lid. With a few tries the knife blade should slide between the top of the pod holder and the rubber sealing gasket releasing the pressure. Beware hot steam/water as pressure is released - wear gloves. Open lid, unblock pod holder hole with a pin, fill and heat resevoir and then flush through without a coffee pod in place.

Posted on Jul 27, 2010

  • John Wright Nov 12, 2016

    Holy Swiss Cheese, solution 1 worked great. You are my new best friend. (that I will never meet or interact with) Thanks

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I had the same problem and was able to unlock in about 10 minutes as follows; 1) Place Senseo in freezer for 10 minutes 2) Remove from freezer, with palm of hand press ******* the top and release latch. Hope this helps.

Posted on May 18, 2008

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I finally figured out a way to open mine.

First, unplug the device. Then lay it on its side in a large sink. Run hot tap water over the area that's sealed shut, which is roughly 1/8-inch wide gap.

Do this for a couple minutes, then, VERY gently, insert a large, wide screwdriver into the gap, and give it a very gentle twist, moving around the perimeter of the gap, and repeating the same motion. If you twist the screwdriver a bit too much, you will make visible indentations in the soft plastic -- so I cannot emphasize the word "gentle" enough.

If you are patient and persistent with this approach, eventually the seal will be broken, and then you can start the process of cleaning all the parts thoroughly.

Since then I have no problems, because I follow a more strict schedule of cleaning the unit especially after using pods that contain powdered cream. Immediately after brewing cups of this type, I put the empty aluminum pod holder in the device, close the top, and run another brew cycle as if I'm making another cup. You might be surprised how much color comes through when just making a cup of hot water, with no filter at all. I also take apart and clean the plastic parts much more often. Hasn't sealed up since.

Posted on Sep 25, 2008

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This happened to me because I idiotically put powdered cinnamon IN the pod chamber with the pods. Never do this - there's a reason that cinnamon sticks are used in mulling cider and wine instead of the powder - when the powder gets wet it imitates a slimy, slippery cohesive mucous that can clog everything and is also kind of gross looking.

I put my machine on its side in the sink and that was enough to get it to pop open, thankfully. I gave the pod nest a thorough cleaning with a toothpick and a toothbrush and ran some water through it. Good as new - but I will NEVER do that again, that's for sure.

Posted on Oct 19, 2008

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Your machine has been locked because there is too much pressure inside the machine. Unplug it for about 24 hours and leave it with the lever up. After that it should come open. Carefully clean out the tiny nozzles to make sure there isn't any loose coffee hanging out in there. This happens if you make your own pods. Just be grateful that it didn't explode all over your kitchen!

Posted on Mar 05, 2008

  • Anonymous Nov 15, 2011

    It worked! I took it apart and cleaned it, although it looks like I could have saved myself the trouble, since the little screen, which is easy to get to, was clogged. Thank you!!!

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Anonymous

I had to wait it out.. literally.. it took about a week or so before it finally opened. I tried the pry it open method, I tried my steamer, I tried running water over it, but after about a week, I was telling my husband about it and ta-da.. it opened.. Lesson learned, never, ever put anything other than coffee in them...I guess the coffee I tried was too fine and caused it to lock up.

Posted on Sep 25, 2008

Anonymous

You literally just have to wait.
12-48 hours.
And I am not exaggerating.
24 hours has always worked for me. This has happened to me when I've used my own "pods" because loose grounds work their way into one of the pressure release holes. Once clogged, the machine shuts itself off and is sealed by the pressure. It will slowly release over time.
Recently, the machine exploded a Senseo pod while inside and I had to clean out the whole thing. Now I can't get the water to run through the out spouts exclusively and am in somewhat the same situation.
Time is the only solution, I think.

Posted on Nov 21, 2007

Anonymous

Yeah lift the lever that is there to open it. DUH!!

Posted on Oct 31, 2007

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Hello, Chris -

The problem may lie with the small tube which pokes a hole in the coffee pod. The tube may be blocked by bits of coffee grounds or loosened scale.

You will need to remove the holder into which a pod is to be inserted.

You then should be able to snap the holder apart.

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