Acer Extensa 5420-5687 Notebook Logo
Posted on May 26, 2009
Answered by a Fixya Expert

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Acer Extensa 5420 won't turn on, not a power/battery problem.

I was reinstalling Vista Home Premium on my Acer Extensa 5420, using recovery DVDs made on that laptop with the Acer E-Recovery program.The laptop turned off during the install, which is what my laptop has always done if it's too hot during non-windows stuff, like the BIOS or a OS installer like this, and now it won't even turn on. I press the power button, the fan, HDD, and DVD drive all make noise, and the power light turns on, but the screen is blank (not even a backlight) and then the power light turns off, turns back on, and tries again...

I think that there is either a problem with the HDD or the BIOS, but I don't know to reset the BIOS on this laptop (an Acer Extensa 5420) or how to format it without turning it on...

I don't think it's anything with the power, because it just worked an hour or so ago.

  • iAwde May 27, 2009

    Turns out it was a DIMM port, I took out one of my RAM cards and BOOM it worked, both cards worked in one slot and not the other.

    I guess that's what was causing it to turn off too. It stinks that I can't fix this, only have a gig of RAM now...


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1 Answer

Anonymous

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  • Expert 37 Answers
  • Posted on May 27, 2009
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Just for the heck of it, try blowing out the cooling fan with some compressed air. If you have never cleaned it and the fan stops turning, the computer will go into a safe mode and not start up.
Ther should be a vent somewhere on the side of the laptop that vents hot air cooling the CPU. That is where you need to blow it out.
Hope it helps- just a longshot...

  • Anonymous Jul 08, 2011

    Same thing happened with mine, was full of cat hair and dust. Vacuumed out the bottom vents and turned right on!

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1 Related Answer

GT3_Steve

  • 14 Answers
  • Posted on Nov 28, 2010

SOURCE: DOG ATE MY RECOVERY DISCS AND I CANNOT RECOVER MY

Hi,

You can launch the recovery option by pressing 'F10' on startup, or if that fails, you can do a system recovery from the ACER EManagement 'Backup and Restore' option in Windows itself.

Regards

Steve

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