Acer Extensa - Recent Questions, Troubleshooting & Support


Your laptop does have a DVD re-writer which is needed for copying DVD's

You will need to purchase some blank DVD's firstly to copy your project onto

Secondly if you click Start>Porgrams>Accessories>Windows movie maker, you can use this to create your project, there is a tutorial on there to help you get through the software


Acer Extensa... | Answered on Jun 29, 2020

Just put in the blank dvd without trying to burn anything to it and see
if your pc see's the blank dvd, if not find one that is recognized by your pc. After you put in a blank dvd, it should show under my computer in the drive and should be able to open it like a folder, or
windows will pop up a little window that ask's if you would like to burn anything to the dvd.

Acer Extensa... | Answered on Jan 06, 2020

Can you give a location of R138?
Is it on the easy side? E.q. the side of the motherboard wich is accessible by removing the bottom plate? I see Q24, located close to CPU. If possible, post a picture of R138, with some components visible.

Acer Extensa... | Answered on Aug 18, 2019

Hi I am Vortash sorry to say that power supply fault seems to be the most likely answer to this .. and to be honnest with laptops that was 50% of the problems I fixed .. they are also quite exspensive retail so I tend to search on Amazon or Ebay for them .
I have had this problem with a faulty hard drive also it was shorted out so the computer just shut down .. whatevetr it turns out to be this is one for a skilled engineer as replacing components on a 12 layer multiple circuit requires special soldering equipment and conditions and a fair amount of dexterity and skill good eyesight and the patience of a God lol . you could try another hard drive yourself that isn't to difficult if you can borrow or buy a cheap one .. and you can always get a caddy for it after and us it as a secondry drive on the usb if your own isn't faulty .. I hope this helps Vortash

Acer Extensa... | Answered on Jul 14, 2019

you can try using windows system restore : Which restores your machine to an earlier date.
Start : Programs : Accesories : System tools : System restore.
Fame !

Acer Extensa... | Answered on Feb 10, 2019

A Google search netted a few Youtube videos on disassembly:

Acer Extensa... | Answered on Feb 18, 2018

Hi There,

Check the below link that might help you to diagnose the issue:-

Hope this will hep to diagnose the issue if it is VGA cable that is faulty of something else.

Acer Extensa... | Answered on Jan 29, 2018

For support and drivers for your 4220, go here:

Good luck.

Acer 4220-2346... | Answered on Jan 11, 2018

install the wireless driver first on the laptop

Acer Extensa... | Answered on Dec 13, 2017

just found this on the internet not sure if it will work for you but have a read up about it.
Rundll problem issues are caused by misconfigured system files. Rundll problem usually happen when the computer's registry system overloads with to much data, or when certain system files become missing or broken.
The Rundll problem issues are easy to repair. By downloading and running the registry repair tool System Optimizer, you can quickly and effectively fix this problem and prevent others from occuring. Simply click the links below for your download.
Download & Install System Optimizer.
Note:If the download link doesn't work you may need to Download it from a mirror
  • Step 2:
    Click the "Quick Scan" button.
  • Step 3:
    Click the 'Repair All' Button to Repair Your PC.
  • or try this link first..
  • RUNDLL There was problem starting winpxs32 rom The specified module could...

    Acer 4220-2346... | Answered on Oct 28, 2017

    press power button & same press alt+f10 now recovery mode is come & show retain used data now select & refresh select now chek .

    Acer Extensa... | Answered on Sep 01, 2017

    yes it is. just make sure that you order the right one. the best way of doing so is to take off your current keyboard and on the back of it you will find the serial number. you need this because you might order the "fitting" keyboard but with different keyboard layout ()qwerty, azerty, russian, spanish, german...
    But if you go for the serial number, you will get the same one like you have now.

    Acer Extensa... | Answered on Aug 04, 2017

    That laptop is very old. If this is running windows, and you have been running the latest windows updates like you should, then it really isn't powerful enough for today's stuff. You could find a fine re-manufactured laptop running windows for $250.

    Acer Extensa... | Answered on May 21, 2017

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