Acer Extensa - Recent Questions, Troubleshooting & Support


I want to replace my

Here is what you will want to look out for, this introduction to keyboard replacement should put you in the right direction.

Firstly check at the top of the keyboard, usually above the R, T, I and O keys, there are little clips that need to be pushed towards the keys of the keyboard. Then find the screws that secure the keyboard to the chassis of the naotebook. They are usually found on the rear/underneath of the computer.

You may need to remove the rear access covers from the notebook to get to the screws that hold on the keyboard. Some models have a special pictures labeling each screw. Look for one that looks like a keyboard and remove it.

Now once all the clips and the screws are removed you will be able to slowly and carefully remove the keyboard. Then remove the data cable that connects the keyboard to the mainboard of the computer.

Installing the new keyboard is simply the reverse of the above.

Take care!
6/24/2021 1:37:31 PM • Acer Extensa... • Answered on Jun 24, 2021

Acer Aspire screen in Extensa

Hi, yes they should change over no problems as long as power and inverter are same or replaced, follow these diagrams or check for more details,

Best of Luck,
6/23/2021 1:33:13 AM • Acer Extensa... • Answered on Jun 23, 2021

How do I open mp4 video on acer 4220

Install VLC Media player and make it your default player for video. You can get it here. VideoLAN Official page for VLC media player the Open Source video...
6/22/2021 9:36:10 AM • Acer 4220-2346... • Answered on Jun 22, 2021

Need to copy a dvd that is not copy protected


Your laptop does have a DVD re-writer which is needed for copying DVD's

You will need to purchase some blank DVD's firstly to copy your project onto

Secondly if you click Start>Porgrams>Accessories>Windows movie maker, you can use this to create your project, there is a tutorial on there to help you get through the software

6/29/2020 4:55:15 PM • Acer Extensa... • Answered on Jun 29, 2020

DVD is not recordable, Acer Extensa 5420

Just put in the blank dvd without trying to burn anything to it and see
if your pc see's the blank dvd, if not find one that is recognized by your pc. After you put in a blank dvd, it should show under my computer in the drive and should be able to open it like a folder, or
windows will pop up a little window that ask's if you would like to burn anything to the dvd.
1/6/2020 6:02:37 AM • Acer Extensa... • Answered on Jan 06, 2020

Acer extensa 5630ez won?t turn on.

Can you give a location of R138?
Is it on the easy side? E.q. the side of the motherboard wich is accessible by removing the bottom plate? I see Q24, located close to CPU. If possible, post a picture of R138, with some components visible.
8/18/2019 5:36:27 PM • Acer Extensa... • Answered on Aug 18, 2019

Wont boot up. A/C connected, battery fully charged. Just flashes green light for 1 second when you press power on button.

Hi I am Vortash sorry to say that power supply fault seems to be the most likely answer to this .. and to be honnest with laptops that was 50% of the problems I fixed .. they are also quite exspensive retail so I tend to search on Amazon or Ebay for them .
I have had this problem with a faulty hard drive also it was shorted out so the computer just shut down .. whatevetr it turns out to be this is one for a skilled engineer as replacing components on a 12 layer multiple circuit requires special soldering equipment and conditions and a fair amount of dexterity and skill good eyesight and the patience of a God lol . you could try another hard drive yourself that isn't to difficult if you can borrow or buy a cheap one .. and you can always get a caddy for it after and us it as a secondry drive on the usb if your own isn't faulty .. I hope this helps Vortash
7/14/2019 12:08:15 PM • Acer Extensa... • Answered on Jul 14, 2019

Laptop has virus, need to restore to factory settings

you can try using windows system restore : Which restores your machine to an earlier date.
Start : Programs : Accesories : System tools : System restore.
Fame !
2/10/2019 1:57:25 PM • Acer Extensa... • Answered on Feb 10, 2019

Need to open up an Acer Extensa 5430

A Google search netted a few Youtube videos on disassembly:
2/18/2018 2:51:31 AM • Acer Extensa... • Answered on Feb 18, 2018

No display in acer extensa 4620

Hi There, Check the below link that might help you to diagnose the issue:- Hope this will hep to diagnose the issue if it is VGA cable that is faulty of something else.
1/29/2018 5:32:01 AM • Acer Extensa... • Answered on Jan 29, 2018

I have an acer 4220

For support and drivers for your 4220, go here: Good luck.
1/11/2018 7:44:42 PM • Acer 4220-2346... • Answered on Jan 11, 2018

Not connect wireless internet

install the wireless driver first on the laptop
12/13/2017 2:21:19 AM • Acer Extensa... • Answered on Dec 13, 2017

After starting the laptop it

just found this on the internet not sure if it will work for you but have a read up about it. Rundll problem issues are caused by misconfigured system files. Rundll problem usually happen when the computer's registry system overloads with to much data, or when certain system files become missing or broken. The Rundll problem issues are easy to repair. By downloading and running the registry repair tool System Optimizer, you can quickly and effectively fix this problem and prevent others from occuring. Simply click the links below for your download. Download & Install System Optimizer. Note:If the download link doesn't work you may need to Download it from a mirror
  • Step 2: Click the "Quick Scan" button.
  • Step 3: Click the 'Repair All' Button to Repair Your PC.
  • or try this link first..
  • RUNDLL There was problem starting winpxs32 rom The specified module could...
    10/28/2017 11:09:02 PM • Acer 4220-2346... • Answered on Oct 28, 2017

    How do you recover an acer extensa 5620 that lost its recovery partition with out a back up disk?

    press power button & same press alt+f10 now recovery mode is come & show retain used data now select & refresh select now chek .
    9/1/2017 5:00:58 PM • Acer Extensa... • Answered on Sep 01, 2017

    Hi, I spilled water some time

    yes it is. just make sure that you order the right one. the best way of doing so is to take off your current keyboard and on the back of it you will find the serial number. you need this because you might order the "fitting" keyboard but with different keyboard layout ()qwerty, azerty, russian, spanish, german... But if you go for the serial number, you will get the same one like you have now.
    8/4/2017 3:57:20 PM • Acer Extensa... • Answered on Aug 04, 2017

    I don't know my is a problem or not. I'm using a

    That laptop is very old. If this is running windows, and you have been running the latest windows updates like you should, then it really isn't powerful enough for today's stuff. You could find a fine re-manufactured laptop running windows for $250.
    5/21/2017 5:15:48 AM • Acer Extensa... • Answered on May 21, 2017

    I have a problem with my Extensa 562OG. When I am

    Bad connections.
    3/26/2017 6:09:32 PM • Acer Extensa... • Answered on Mar 26, 2017
    Not finding what you are looking for?

    1,762 questions posted

    Ask a Question

    Usually answered in minutes!

    Top Acer Computers & Internet Experts


    Level 3 Expert

    13435 Answers

    Steve Sweetleaf
    Steve Sweetleaf

    Level 3 Expert

    1192 Answers

    Brad Brown

    Level 3 Expert

    19009 Answers

    Are you an Acer Computer and Internet Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    View Most Popular

    Acer Computers & Internet

    • Forum

    View Most Popular

    • Acer Computers & Internet