HP Pavilion DV5234US Notebook Laptop Logo
Posted on Dec 09, 2013

Cd stuck in my HP 17-e061nr laptop..the door tray opens and closes fine but the cd wont come out

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Joe Fusco

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  • Posted on Dec 09, 2013
Joe Fusco
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That's a tough one. First, be prepared for the CD to be ruined. The process of getting it stuck or extracting it is likely to cause some significant scratches. If you can look into the drive and see the disc, try using some tweezers to work it out. Take your time - it's likely to be jammed up in there pretty good.

If you can't see the disc you may need to remove the drive and either attempt to disassemble it or just replace it altogether (the latter being my recommendation). If you look on the bottom of your laptop you should see a screw that is positioned on the centerline of the optical drive at what would be the back of the drive. It may even have a disc icon next to it. Power off, unplug it and remove the battery. Remove the screw then try pulling the optical drive straight out from the chassis. If you need leverage, use a paper clip to push the manual eject (behind the little hole in the front bezel of the drive) and use the drawer to -gently- pull on the drive. Replacement is just a matter of sliding the drive back in, seating it in the connector and replacing the screw.

If you opt to replace the drive you should be able to find compatible parts on eBay if you don't want to pay HP for an OEM part.

5 Related Answers

Anonymous

  • 3587 Answers
  • Posted on May 28, 2008

SOURCE: cd stuck

wow...that's a little tense..only way I know is with long needle nose(but be careful with mechanism) or talking apart the laptop(takes around 35 min and loads of patience) so you can slide it out from inside.


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Anonymous

  • 53 Answers
  • Posted on Nov 23, 2008

SOURCE: stuck CD/DVD tray on HP Pavilion laptop

hi ther
how r u ??
u just do it manuly but not by the button
in teh tine hole poke it with a paper clip try it untile u get resistance and push
if u need any further assistance email me
u take care and have fun
salammmmmm {bye in arabic }
p.s rate me thanks

Anonymous

  • 32281 Answers
  • Posted on Jul 21, 2009

SOURCE: Stuck DVD tray

Turn off the computer and then use the paper clip to open the DVD tray.
If this doesn't work, then something is jaming and stopping the tray from opening. In this case, remove the DVD drive and dismantle the drive (ie. remove the metal cover to reveal the internal components and remove the CD ot DVD disc.
If nothing works the the DVD drive is faulty and needs to be replaced, these drives are not expensive.

Rinoo Kumari

  • 2973 Answers
  • Posted on Dec 13, 2009

SOURCE: hp probook 4510s cannot get cd tray open

Maryar,
The tray may have got stuck. It happens. What you can do is look for a small hole on the face of the drive, either on the tray front or just below it. Insert a paper pin through it. The pin will press a lever which will open the tray. If you do it a few times the tray may get unstuck finally. Hopefully.

Anonymous

  • 186 Answers
  • Posted on Feb 24, 2011

SOURCE: i use a hp pavilion

You might just have a bad CD drive. Laser might have gone bad.

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