Telephone has dial tone but will not ring
SOURCE: no dial tone
Sounds like you may have a problem with the one handset. Check to see if there is a volume control that you can turn up louder. It may only work while you have the phone in the talk mode. If that doesn't solve the problem then it sounds like the handset is bad. You may also want to plug a headset into the bad phone to see if it will work that way. Providing of course that the handset has a jack to accept a headset. Good luck.
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