Canon Powershot A1000IS Digital Camera Logo
Raechell Myers Posted on Nov 06, 2013
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When i turn on my camera i get a e24 on the screen

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Harrie

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  • Canon Master 6,746 Answers
  • Posted on Nov 06, 2013
 Harrie
Canon Master
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In one of my canon manuals is says about E.. (see the little dots)

Camera malfunctioned. Turn off the power and turn on again, then re-shoot or play back. If the same message recurs frequentely, the camera may be damaged. Note down the error number [xx] and take the camera to a custumer support help desk. If this message happens immeadiately after you have taken a shot, the camera may not have shot the picture. Switch to play back mode and check whether the image was actually recorded.

Sorry if I can't help you more, but Canon does not give more information.

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Canon E24 error means that there is a loose connection inside the camera, or even a broken (cracked) flexible pcb.

Open the camera up and check all pcb connections, especially to the LCD and to the lens assembly. With the camera open, power it up and wiggle each connector in turn to see the effect, but make absolutely sure not to touch any of the flash circuitry as it can give you a shock and a burn (absolutely do not do this at all if you have a pacemaker fitted). You'll need to have a set of jewellers' screwdrivers and an anti-static wrist strap (properly earthed) whilst doing this. If I've lost you already, then it's not a DIY repair.

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Could you check the screen again, does it say E74? if so post again, or look through previously solved problems, I am sure you wil find what you need to know.
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you get this error message E24 because your lens is slightly out of alignment. Cycling the camera on/off several times will serve to help the lens to work it's way back in alignment.
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