I have an arris router with suddenlink. i can login but i can't change my ssid because everything's greyed out. how do i fix that?
This can be done -- I've done it to my Arris modem router interface from Suddenlink.
Make sure you have your original modem/router login info (typically this is something like admin/admin, or admin/password). You'll need this info in case there is an error and you need to reset your device. If you do this simple step-by-step carefully you won't need to reset and you'll be able to use the password or SSID you prefer with your device.
To do this, the page with the grayed out field(s) must have an Apply, Submit, or other button that saves changes on the page.
DO NOT TAKE THIS LIGHTLY.
IF YOU EDIT THE WRONG GRAYED OUT FIELD YOU MAY NOT BE ABLE TO USE YOUR MODEM/ROUTER.
Only do this for Names, SSIDs, Passwords, etc.
Do *NOT* do this for other values--things are grayed out for a reason.
1. Use Chrome or Firefox.
2. Log into your modem/router.
3. Right click on the grayed out field (which you want to edit) and select "Inspect" from the small context menu that appears by your mouse cursor.
4. A complex looking set of window panes will open.
5. The code for the grayed out field you selected will be highlighted in one of those windows panes.
6. In that code look for something like:
disabled
(or)
disabled="disabled"
7. Click on that little bit of code text.
8. Delete only that text:
disabled
(or)
disabled="disabled"
9. As soon as you click out of the editor and back onto the page you'll see the gray is gone and you can change the text in the field which is now editable.
10. Replace the SSID, password, key phrase, or other information you're trying to change with the information you want there.
BE CAREFUL ABOUT SPECIAL CHARACTERS OR SPACES.
THEY MAY NOT WORK.
11. After you've changed the text to be what you want, tap the Apply or Submit button on that page.
12. The page should refresh now and record the new information in the field(s).
If everything goes south (perhaps because you used a space or character which wasn't allowed), it's okay. All modem/routers have a reset button.
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