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Posted on Apr 16, 2009

Logitech Quickcam Chat No Audio When Recording Video

My Logitech Quickcam Chat (USB Webcam with Headset Included) that I recently purchased seems to work perfectly, although when I record a video, there is no audio. When I try to use the Audio Tuning Wizard, it claims my microphone isn't working, and I have tried all of the suggestions it offers with no success. Help would be appriciated.

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  • Contributor 23 Answers
  • Posted on Apr 16, 2009
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WHEN UR MESSENGER IS OPEN.........CLICK ON TOOLS AND THEN AUDIO/VIDEO SET UP....SEE IF THAT HELPS

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Launch the Logitech QuickCam or Webcam software on your computer. Verify that you see yourself Logitech Webcam software window. Close the software window. Sign in to Skype. Click the "Tools" menu and select "Options." Click "Video Settings," check the "Enable Skype Video" and "Start my video automatically when I am in a call" boxes. Select your Logitech QuickCam from the drop-down list. Your webcam should display video in the window. Click "Audio Settings" if your QuickCam has a built-in microphone and select it from the microphone drop-down list. Check the "Let Skype adjust my audio settings" box in "Audio Settings" so Skype recognizes your microphone. Click "Save" to save the options for your audio and video settings. Skype will close the options menu.
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My microphone on my quickcam is not working it say its in use but its not

Have you set the mic you wish to use with your webcam as Default ?

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Plug in your webcam or headset or mic you wish to use with your webcam
Control Panel (Classic View)
Open 'Sounds and Audio Devices' folder and click on the 'Volume' tab - make sure the speakers are not muted, open 'Speaker volume' and set the sliders toward the upper end.
Open 'Audio' tab - make your preferred mic the default device in the 'Sound recording window'
Open 'Volume' below the window to ensure the mic is not muted
Click 'Apply' and 'OK'
Restart your computer
Configure the webcam / mic to your chat program

VISTA
Plug in your webcam or headset or mic you wish to use with your webcam
TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
Right click on the volume graph and select 'Show disabled devices' and 'Show disconnected devices'
To set your preferred mic as default - click the mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

Configure to your chat program
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Run an audio check

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Plug in your webcam or headset or mic you wish to use with your webcam
Control Panel (Classic View)
Open 'Sounds and Audio Devices' folder and click on the 'Volume' tab - make sure the speakers are not muted, open 'Speaker volume' and set the sliders toward the upper end.
Open 'Audio' tab - make your preferred mic the default device in the 'Sound recording window'
Open 'Volume' below the window to ensure the mic is not muted
Click 'Apply' and 'OK'
Restart your computer
Configure the webcam / mic to your chat program

VISTA
Plug in your webcam or headset or mic you wish to use with your webcam
TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
Right click on the volume graph and select 'Show disabled devices' and 'Show disconnected devices'
To set your preferred mic as default - click the mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer
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At the bottom right of your screen, you should see an icon for volume. Right click and select Open Volume Controls. Click Options > Properties > recording and make sure all the boxes are checked. Click OK and make sure all levels are maximum and nothing is muted.
Next, right click the volume icon again, and select Adjust Audio Properties. Go to Audio tab and then Voice tab and select the appropriate recording device from the drop down menu.

By the way, your camera will only show up under Imaging Devices in the Device Manager and not under Sounds,Vidoe and Game controllers.

Hope that helps!

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Thank you for using FIXYA!

IrishDruid
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Try testing it, last time I checked skype has a test section, its hard to find, but its there. You just talk into the mic and skype records it. Then play back.

It is possible the mic isn't working.

Before you consider taking it back, make sure you follow the instructions to the letter.
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