I have put a plastic sheet on the printer and obvious the sheet burn around the fuser unit. I could take out the sheet after unplugging many pieces. But the Service Req Error E537 What can I do ;(((((((((((
An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 100 times.
Re: Epson C1100 Service Req Error E537
E537 is listed as FUSER FAIL:
? Control Thermistor detected a temperature exceeding the specified temperature.
Safety Thermistor detected a temperature exceeding the specified temperature.
? The Control Thermistor did not detect a Ready even though the specified time elapsed from Main Lamp ON at Warm Up.
? The Main Lamp continues to stay lit even after time specified for the Main Lamp elapsed after the Control Thermistor detected a
? The Control Thermistor detected a temperature below the specified temperature even after the specified time elapsed from Main
Lamp ON at Warm Up.
? The latch lever of FUSER ASSY is set incorrectly.
You should replace the fuser unit. If the error remain after changing the fuser you need to take the machine for service as the error may relate to the power supply units.
I too just disconnected power and reconnected. Surge protection should be okay, but not UPS you're not supposed to run printers, heaters or lamps from a UPS battery backup.
It's definately the fuser unit, it jammed right after a print. If turning off and on doesnt solve it, try opening up the printer remove the fuser find the cogs and turn them a bit by hand then re-insert, reboot the printer and try over. Failing that could bee more serious issue and probably worth looking at replacement printers!
Try it several times especially if the printer is old EoL on laser printers is probably a 4-6 year life span.
Just for info... I often get this problem with a printer server. I think it may be a USB-data transfer problem. I loften get it if I start a data transfer just after powering up the printer. Usually if I wait a minute or two before sending a print job it works ok
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
E537 specifies that the fuser unit has failed and will require replacing. Before that try removing the fuser, cleaning the electrical contacts and refitting it a couple of times - it could just be dirty contacts or incorrectly seated. To do this, turn off the printer, open the top back cover (if the printer has been turned on the fuser may be hot so be careful). There are two "latches" on top of the fuser which need to be rotated to the unlocked position (look for the arrows pointing to the padlock symbols). Next look at the L/H side at the front of the fuser, there is a little pale plastic "paddle" that needs to be rotated up to allow the removal of the fuser. (NB - on older printers this is a solid piece of plastic held in by a screw, you will need to remove this!) The fuser unit will now lift straight up and out of the printer using the two top latches to lift it. Refitting is a straight reversal of the above. If this fails then visit Epson.com for contact details of a parts stockist near you or just google "Epson C1100 fuser unit" to find an on-line supplier. Hope this helps.
E537 is a Fuser Unit error, it most likely requires replacing but first try a few simple checks. Lift the scanner unit upwards out of the way and open the top rear cover to expose the fuser unit. Check that it is seated properly and that both "latches" are in the locked position. Try unlocking them and removing/reseating the fuser (there is a small plastic hinged piece on the L/H side of the printer that needs lifting to allow removal). If all of this fails you will need to replace the fuser unit. A google search should turn up a stockist in your area as they are listed as consumable items.
Please take a moment to rate this solution. Thanks.