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Hi,i suggests there is a loose or broken connection on your video connections between the Koss KS3102 System dvd player
and tv. Having sound suggests the optical pickup is fine. If you did
not have sound then the Koss KS3102 System dvd player could have been broken. If checking
the connections doesn't work, try a cleaning disk.
if your computer came with a motherboard disk the sound drivers could be on it control panel sounds and audio,volume,advanced,speakers select appropriate speakers or audio you will find 3 drop down lists make the necessary adjustmentsthere or control panel,administrive tools,computer management,device manager,sound video and game controllers could be a yellow question mark? right click to re-install drivers
There should be a small hole on the door of the disk tray. insert a paper clip in the hole to manually open the disk tray. remove the disk and see if the tray will open and close normally. If it does put another disk in and see if all is well. If not I would have a repair center look at it.
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