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Question about Samsung Yepp YP-T9 Digital Media Player

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No Portal device opens

On the Samsung Media 2 out of 4 windows (My PC and Burn CD) open always. The CD window opens when I insert a CD to CD driver. But the Portal device window does not open. Steps I've taken to solve this problem: Connected the player to my Computer via USB. Run Samsung Media. Chose songs to transfer to the Player. But the Portable device not active. Before it opened once, but not at a time when I want to renew the songs in my player.

Posted by Ganbaatar Badarch on

  • Anonymous Dec 25, 2007

    My PC will not recognise either of my Samsung Ipod very frustrating

  • Anonymous Jan 05, 2008

    can't download music


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1 Answer

Adam Private

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    An expert who has achieved level 1.

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What may be wrong, is that OS has stopped recognising your MP3 Player as a USB drive, which stops programs acknowledging your MP3 players existence. A solution for windows (98 upwards I believe), is to go to your Device Manager (Look in the Control Panel, and look for Device Manager or Hardware, depending on your windows version). Make sure your MP3 player is plugged in. This is important, it must be plugged in. Now look under the category 'Portable Devices', and you should see the name of your mp3 player there. Right click it, and select 'Uninstall' from the drop down menu. Confirm that you want too remove the driver. After removing them, windows should then recognise your mp3 player is plugged in, but has no drivers, so it'll go and look for some drivers. At this point, if your CD came with any drivers for your MP3 player, follow the instruction too install them. If this solution works, and the problem happens again, just repeat these instructions, and it may fix it again.

Posted on Jul 27, 2007

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