Mobigo 2 disassembly - Vtech Mobigo Learning System

Question edited for clarity, 'make model (what it is)'.
Question moved from Cellphones to correct category.

You can't, this is a child's learning toy. It is not a cellphone.

Full specs here

https://www.amazon.com/VTech-MobiGo-Touch-Learning-System/dp/B007XVYN7U

More here

https://www.google.com/search?q=VTech+MobiGo+2+Touch+Learning+System

..

register the toy to your Learning Lodge account. upon connecting the toy to yoir computer turn it on. LL should open. click the picture of the mobigo 2. u'll be taken to another page wherein you might see an option to update for firmware or where you will get a prompt that an update is available. if that doesnt work then you need to call the vtech hotline

try this: take the cartridge from both compartments. take out the cartridge. press the on button for 30 seconds. place the batteries back into the toy. try turning it on.

the only answer is that somebody used them that the only answer

You need to update the toy. Connect it to your Learning Lodge Navigator. You should be prompted for an update.

Toy is probably already defective if it got wet. Sorry.

My son's is doing the same thing just emailed vtech as well

Called vtech today about mostly unused mobigo not identifying cartridges, they told me the toy is defective. It was a mobigo 1, which had a year warranty. We bought it too early for my son and it sat on a shelf for almost two years. We bought another from a craigslister whose son never used it only to find the same issue upon opening. Vtech suggested we purchase the Mobigo 2, but I am against doing so after finding out those only have a three month warranty. Quality control isssue?????

had the same prob with my son. the games are fun the wife and i couldn't help it.
1. take out the batteries then hold the "on" button for 45 sec replace batteries
2. go to your vtech mobigo acct edit your childs name to "family" or something
3. now add the child you wanted to "reset" now switch mobigo from "family" to new child
4. plug mobigo into pc and the progress log should be reset
thats what worked for me hope this helps

had the same prob with my son. the games are fun the wife and i couldn't help it.
1. take out the batteries then hold the "on" button for 45 sec replace batteries
2. go to your vtech mobigo acct edit your childs name to "family" or something
3. now add the child you wanted to "reset" now switch mobigo from "family" to new child
4. plug mobigo into pc and the progress log should be reset
thats what worked for me hope this helps