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How to reset the mobigo? - Vtech Mobigo Learning System

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Zarkryn

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Take out the batteries then hold the "on" button for 45 sec replace batteries.

Posted on May 09, 2011

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I have a mobigo 2, which upon turning on tries to update the firmware, then prompts me to connect it to the computer. I downloaded the learning lodge yesterday, and connected the mobigo 2. The softw


register the toy to your Learning Lodge account. upon connecting the toy to yoir computer turn it on. LL should open. click the picture of the mobigo 2. u'll be taken to another page wherein you might see an option to update for firmware or where you will get a prompt that an update is available. if that doesnt work then you need to call the vtech hotline

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Mobigo 2 cartridges won't play


My son's is doing the same thing just emailed vtech as well

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My mobigo stay on the screen that says choose a game


Try taking out the batteries and the game and holding down the "on" button for one minute, then put the batteries back in and try again. The tech support will tell you do that anyway. If that does not work, I would contact them for repair or replacement. I had that problem and that is what I was told to do, they ended up replacing my daughter's mobigo at no charge.

Jun 29, 2012 | Vtech Mobigo Learning System

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My mobigo is not recognizing cartridges . . . it acts like it is re-booting when I push the cartridge game option. The game works in the other mobigo we own. What now?


Called vtech today about mostly unused mobigo not identifying cartridges, they told me the toy is defective. It was a mobigo 1, which had a year warranty. We bought it too early for my son and it sat on a shelf for almost two years. We bought another from a craigslister whose son never used it only to find the same issue upon opening. Vtech suggested we purchase the Mobigo 2, but I am against doing so after finding out those only have a three month warranty. Quality control isssue?????

Feb 27, 2012 | Vtech Mobigo Learning System

1 Answer

Hi my mobigo has said that i have one a prize how do i collect it


Hi.

You need to connect the Mobigo to a computer with internet connection On. Use an USB cable, the Mobigo will download the reward. Alternatively contact the manufacturer: http://www.vtechuk.com/about-vtech/contact-us/

Apr 05, 2011 | Vtech Mobigo Learning System

2 Answers

I have a vtech mobiGo touch. I want to reset it. Start fresh. I just learned about the progress log an want to watch him grow an learn. An everyone in the house has played it so i cant tell what he has...


had the same prob with my son. the games are fun the wife and i couldn't help it.
1. take out the batteries then hold the "on" button for 45 sec replace batteries
2. go to your vtech mobigo acct edit your childs name to "family" or something
3. now add the child you wanted to "reset" now switch mobigo from "family" to new child
4. plug mobigo into pc and the progress log should be reset
thats what worked for me hope this helps

Mar 11, 2011 | Vtech Mobigo Learning System

1 Answer

I'd like to know how to reset my daughter's mobigo so that it will be able to trace her accoplishments. Currently her, aunt, mother and myself performed multiple tasks for her, and I want to erase the...


had the same prob with my son. the games are fun the wife and i couldn't help it.
1. take out the batteries then hold the "on" button for 45 sec replace batteries
2. go to your vtech mobigo acct edit your childs name to "family" or something
3. now add the child you wanted to "reset" now switch mobigo from "family" to new child
4. plug mobigo into pc and the progress log should be reset
thats what worked for me hope this helps

Feb 26, 2011 | Vtech Mobigo Learning System

3 Answers

Mobigo Game Storage Cartridge displaying "System Problem Found" says to connect to the computer to solve the problem, but it doesnt prompt any solutions for fixing. cartridge was working fine...


I too had this problem... if u are using the learning lodge cd ... it wont work (the version is too old) uninstall the old version and go to www.vtechkids.com/downloads and download the latest version of the learning lodge navigator. once u do that ... connect the mobigo... it will reinstall all the necessary software and fix the problem. ours is working perfectly now. the manual should have stated "always make sure u have the latest version of the software" or there should be an update button on the current version to always check for updates :)

Jan 30, 2011 | Vtech Mobigo Learning System

2 Answers

My daughter's mobigo won't turn on even with new batteries


Here are some tips to try:

If your product has a "Reset" button, try using that.

Another tip. Try removing all of the batteries and holding down the "ON" button for about 45 seconds. Then replace the batteries (be sure they are fresh) and try your product again

Jan 21, 2011 | Vtech Mobigo Learning System

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