Vtech mobigo 2 need to connect to computer got wet

Question edited for clarity, 'make model (what it is)'.
Question moved from Cellphones to correct category.

You can't, this is a child's learning toy. It is not a cellphone.

Full specs here

https://www.amazon.com/VTech-MobiGo-Touch-Learning-System/dp/B007XVYN7U

More here

https://www.google.com/search?q=VTech+MobiGo+2+Touch+Learning+System

..

register the toy to your Learning Lodge account. upon connecting the toy to yoir computer turn it on. LL should open. click the picture of the mobigo 2. u'll be taken to another page wherein you might see an option to update for firmware or where you will get a prompt that an update is available. if that doesnt work then you need to call the vtech hotline

try this: take the cartridge from both compartments. take out the cartridge. press the on button for 30 seconds. place the batteries back into the toy. try turning it on.

You need to update the toy. Connect it to your Learning Lodge Navigator. You should be prompted for an update.

My son's is doing the same thing just emailed vtech as well

Called vtech today about mostly unused mobigo not identifying cartridges, they told me the toy is defective. It was a mobigo 1, which had a year warranty. We bought it too early for my son and it sat on a shelf for almost two years. We bought another from a craigslister whose son never used it only to find the same issue upon opening. Vtech suggested we purchase the Mobigo 2, but I am against doing so after finding out those only have a three month warranty. Quality control isssue?????

Hi.

You need to connect the Mobigo to a computer with internet connection On. Use an USB cable, the Mobigo will download the reward. Alternatively contact the manufacturer: http://www.vtechuk.com/about-vtech/contact-us/

Hi nito_juanito

Please everyone that comes across my info take a few seconds of your time to rate my solution which you can select at the bottom of my answer Was this solution helpful? YES or NO :)... As i have taken time to answer your question the best i can Thank You......

Before you can connect the MobiGo™ to your computer, you need to install the
software and register on the MobiGo™ website.
To begin the software download and registration process, please go to
http://www.vtechkids.com/download to download the setup file and registration
guide.
Once the setup process is complete, connect the MobiGo™ to the computer using
the USB cable provided.

For the instruction booklet you can download it here at this link..

http://www.vtechkids.com/_f/_pw/_manual/MobiGo%20console.pdf

http://www.vtechkids.com/planet.cfm
log in here and claim the rewards.. i just found that out its called planet vtech

When I connect to the web site Mobigo can't recognize USB device. Please help, I'm tired.....and really mad about it!!!!