I have a side by side Kitchen Aid. The water suddenly stopped flowing and then top part of the freezer stopped cooling. The Icemaker also stopped. the lower half of the freezer is still cooling.
You probably have a bad evap fan motor in the freezer compartment. when this motor goes bad it doesnt distribute the cold air around causin subfreezing temp in the bottom of the freezer it then migrates into the fresh food compartment. you can order the motor by the mod# of your refrig and it is fairly easy to change yourself. good luck peyton
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