Motorola Mobility RAZR V3 Logo
Nick Thomas Posted on May 25, 2007
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Phone freezes when entering text

I got a new laptop and installed mobile Phone Tools but didn't update it to the version I've been using on my current pc. After sending a long message (successfully) using mPT, disconnected the phone and tried replying to a message - as soon as I tried to enter the first character it hung, nothing worked except removingche battery. Everything else works fine, but entering text, either in calendar or sms, causes the phone to freeze as described. I would GREATLY appreciate any suggestions to fix this. (ps, it's an older V3 without memory card)

  • 1 more comment 
  • Anonymous Aug 04, 2008

    i have razrv3 everything works fine except the address book - when you go to it and select it does not go into it - i already tried the master reset and still its the same - this is a new phone 4 months old -

  • Anonymous Sep 07, 2008

    I have the same issue with my V3. When you go to use the address book it doesn't click into it at all but instead takes you back to the main menu.

  • Anonymous Feb 04, 2009

    but, how you do that?

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zapiter

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  • Posted on Aug 28, 2007
zapiter
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Have the same problem, already tried the master reset but it still doesnt work

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  • Posted on May 28, 2007
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Well I believe that the phone must still be stuck trying to send that long message. The easiest fix would be to reset the phone and that should clear everything up. You could even use mobile phone tools to back up the information on your phone, master reset it, then if you lost anything restore it back.

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this type of hanging problem is due to virus attack to ur phone...
due to the virus attack some operating software files have became unstable which are needed for successful operation of the cell...
this virus attack is may be due the transfering of some datas like songs etc from pc or from the other mobiles via bluetooth .....

so i suggest you to give restore factory settings ...
ie in motorola there will option called master reset some thing like this just give it ...
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but you will be losing the data s which are stored in phone memory ....
b4 contacting technician if problem persists then download the software called p2ktools from net ... and connect your cell to pc it will ask for driver to install then give the location "drv folder" inside p2k tools.. then just go p2k mode then give flex ... by flexing your problem may get solved.....
note: while downloading p2k tools download the old version dont download the new version (new version may be p2k tools3)


if the problem persists then just take your cell to technician ..
the technician will be having a special DKU series cable which are used for resetting the phone,removing codes,reinstalling of softwares etc......
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