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Jacqueline Cronin Posted on May 23, 2007
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Shut down - performing physical dump

Sometimes my computer will lock and go to a blue srceen that says problem with computer and performing physical dump. This can happen about 6 times in one day and then go for weeks without this happening. Last time I waited too long before switching computer off and lost all my bookmarks that I was viewing at the time this happened. Any idea what this problem is. Thank you.

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  • Posted on May 23, 2007
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Joined: Mar 17, 2007
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Hi, Blue screen is most of the time a hardware issue. Seems like either hard drive or memory is faulty. More like your hard drive though. Try to get it tested at a repair shop before it totally fails. Test the memory first to verify it's ok. If it's ok, then it could be your hard drive. You might or might not need a new hard drive but at this stage, if you get a new one you might be able to copy the data off this failing drive. If you wait longer, the problem is only getting worse and it could lead to total data loss. Good Luck, Lolita

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click start right click on my computer,properties advanced scroll down to system and recovery open settings write and debugging information the drop down button select none
ideally, it should already be the default debugger for your system.
The Dr. Watson debugger program logs all information related to failed processes to the Drwtsn32.log file. In addition to this, the debugger program can be configured to create memory dump files related to the failed processes. You can refer these dump files to analyze the reason behind a process failure.
Perform the following steps to configure Dr. Watson as the default debugger program to record user-mode program errors:

  1. Open Start menu, select Run, type Drwtsn32.exe -I and then press Enter. This command sets Dr. Watson as the default debugger.
  2. Next, run the Drwtsn32.exe command.
  3. In the Dr. Watson for Windows dialog box, select the following check boxes:
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    • Visual Notification
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  4. Now, when your computer restarts after the STOP 0xC000021A error is generated, run the Dr. Watson command.
  5. Here, view the paths to the Dr. Watson and User.dmp logs.
  6. Open Windows Explorer, navigate to the log files and then open them.
  7. Here, check the cause behind the STOP 0xC000021A error.
also you might download and use this registry cleaner it is totally free to use
http://download.cnet.com/ccleaner/
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Hi...

There are two thing you should try..
Check the memory.
Reinstall the OS.
Thanks

Kindly rate
Smith
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