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Janie Freer Posted on May 31, 2007

Dishwasher soap door repair

The sliding soap door needs a new spring. We have it along with a new blue "door release" trigger and now I am trying to replace it but I can not get the old white "door release" trigger out of the door. Does it pull straight out? Is there a trick? Thank You~ Janie Freer

  • Robert Eaton Dec 20, 2007

    I have a wood panel on the front door of the dishwasher. How do I remove the panel. Obviously there are some screws holding it in place. Where are they?

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Oshie, I want to thank you. Your advice was quick and simple. We were ready to buy another dishwasher....Kitchenaid sent me the part without instructions and we nearly broke the darn thing trying to take out the soap dispenser through the inside. Clearly that would have been a mistake! Thanks again

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Remove door front panel to gain access to rear of dispenser (inside door)...then you have access to some linkages to which the trigger clips. You will see which to unclip. Spring is just clipped into position and dispenser door snapped back in! Good luck! Oshie

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Updated question - What would cause a Whirlpool Dishwasher DU1148XTPB3 Soap Dispenser's trigger/spring to continuously try to open the soap dispenser after it has been opened.

here are a few possible causes for a dishwasher soap dispenser's trigger/spring to continuously try to open the dispenser after it has been opened:

The trigger/spring mechanism may be damaged or broken. This could be caused by normal wear and tear over time, or it could be the result of a foreign object getting stuck in the mechanism.
The dishwasher's control board may be malfunctioning. If the control board is not functioning properly, it could send a signal to the soap dispenser to continuously open and close.
There may be a problem with the dishwasher's timer or motor. If the timer or motor is not working properly, it could cause the soap dispenser to malfunction.
To troubleshoot the problem, you could try cleaning the soap dispenser and checking for any foreign objects that may be stuck in the mechanism. You could also try resetting the dishwasher by turning off the power and unplugging it for a few minutes, then plugging it back in and turning it on. If these steps do not resolve the issue, it may be necessary to call a professional for further assistance or to consider replacing the soap dispenser.
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The recommended soap tablet does not dissolve complete although the dishwasher goes complete cycle

There are two reasons why it can happen:

1. Too much dishwashing detergent (There may be build up from before causing caking and so it's not dispensing the soap tablet)

2. You will notice a tiny spring inside your dishwasher detergent dispenser. This spring is triggered during the washing cycle and causes the dispenser door to pop open. A broken spring can prevent this from happening. If the spring is clean with no food, suds, or obvious buildup preventing it from working, it likely needs replacing.

I had a similar issue and found this website really helpful. Hope this helps.

https://www.expressrepair.ca/why-doesnt-dishwasher-dispense-soap/
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I have a whirlpool gu2400 dishwasher. The spring loaded soap dispenser door does not open during the wash cycle to release the soap.

Whirlpool dishwashers use a wax motor or a solinoid to release the door at a specific time during the cycle. So for proper cleaning the soap cup is nessesary . The part isn't that expensive and fairly simple repair.
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My soap dispensor won't open during the cycle

at times soap contaminates the electrical connections at the door latch connector and the timer pins.check the wiring Accumulated detergent and other material can interfere with the spring mechanism or halt the pivot action of the door. Use very hot water and a micro-sized brush. You also can use a mix of hot water and vinegar.Most dispensers have a bimetallic strip or switch, attached by screws, which triggers the door release. With the front door panel removed, locate the switch, and push on it gently with a screwdriver until the dispenser door opens. You might simply need to adjust the alignment of the switch.
you will need to open the assembly if you are skilled.if the problem persists after this then Most likely the soap dispenser assembly has to be replaced..hope this helps
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Soap dispenser door came off

First, look at the spring from sliding dispenser cover - it has 2 ends with loops - one end has a little "curve" in it; other end is "straight", no curve.
Sliding cover and lever of dispenser have little knobs for attaching the spring.
The loop of "curved" end has to be pushed and attached to sliding cover,
the loop of "straight" end has to be pushed and attached to lever of dispenser (the lever is blue color, other parts are gray).

After spring is attached to both - sliding cover and lever, push the cover first at upper groove, then at lower groove - It should slide easily.


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Your soap is clotting because there isn't enough water being sprayed around inside.  The water spray washes the soap out of the dish, if all is working well.  My machine had the same problem.  I had sufficient water level, but the spray head wasn't spinning very well.  I found the end-most hole in the spray bar to be plugged.  It is the end hole that provides a jet that makes the head spin.  I cleaned a bunch of debris out of the hole and the mchine started working and cleaning like it was new.  That was quite an axccomplishment since the machine is 15 years old.
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ok, either a spring, trigger prob, on the latch, or a electronic prob. ok so to see if the latch is ok (or not) look closely for soap residue and scum, that may be hindering the latch or spring under. use metho, and warm water to clean this part. secondly go down to a white goods repair place and take your electrical component, button, lights its all one unit, simple unscrew it, i do think you will need a set of torque screws for that tho... anyhow ask the guy to get you a new or second hand one and install it. the timer will run, and the clip will release. good luck!
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I too thought my soap container spring was broken- I filled the dispenser with soap but then couldn't slide the circle back shut.
But then - EUREKA- I set the dishwasher control back into "off" position and lo and behold, I could now close the little round door! Make sure you verify that BEFORE you spend $$$ on new parts or a repairman!
Sep 18, 2007 • Dishwashers
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