No water goes into dishwasher.
I've experienced the same thing. Try very slowly rotating timer dial, click by click, until the water starts. Sometimes 3 or 4 clicks will start water. (You're advancing the clock.) Usually water starts in before the dial points to, "Short Wash." If this doesn't work, advance the dial to, "Off," unlock and open the door, reset, close, the soap dispenser, close and lock the door, and slowly advance the dial until the unit starts. I think this problem is a clock to pump issue and what I've described does a reset of the system. This happens to me once or twice per month. Poor engineering but still better than buying a new machine...at least 'till now.