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Question about Whirlpool GU2400XTP Built-in Dishwasher

3 Answers

Dishsoap stays in soap dispenser

I have a Whirlpool GU2200xtsq Quiet partner III bought in June, 2007. After it was installed I used dishwasher powdered soap (cascade). I noticed that frequently (maybe one time out of three) the dispenser door had not opened and the soap was still inside. At first I thought I had added to much soap to the closed door side and the door was sticking from too much soap. I made sure to wipe out any residue from the dispenser before I ran the dishwasher and only use the recommended level of soap. Sometimes that worked but often not. I switched to Cascade 2-in-1 Action Pacs Dishwasher Detergent which is a small package of dry soap and liquid soap that is placed in the soap dispenser side that closes. I'm finding that the door opens during the wash, but the pac is still in the soap dispenser almost entirely intact when the dishwasher has completed its cycles. It appears to be sticking to the the plastic wall of the dispenser. The dishes don't get clean since no soap is dispensed. I'm finding that I have to run the dishwasher two times (sometimes more) in order to get the dishes clean. I hope someone can offer a suggestion because I'm about ready to get a different model/manufacturer.

Posted by DrBubba1995 on

  • 10 more comments 
  • Anonymous Nov 05, 2007

    Soap dispenser is opening but the soap is not dissolving

  • Anonymous Dec 30, 2007

    I'm having the same problem with the same unit. It's only 4 months old! When we open the washer at the end of the cycle everything is wet, the dispenser door is open, and the tablet of soap is intact and stuck in the dish.

  • dinamarie Dec 30, 2007

    i use the electrosol tablets and the same thing-it's stuck in the dispenser or it just runs down the door and sticks there-any help? i tried the liquid but same thing

  • Anonymous Jan 26, 2008

    Soap is still in the despenser after the cycle is complete. The dishes are not getting clean. Help!

  • Anonymous May 18, 2008

    I have a Frigidaire Gallery Refrigerator that was purchased in 2005. In the last few weeks a problem has been increasing steadily. The soap dispenser has left an increased amount of soap that has not dissolved. The dishes therefore are not getting clean and it is becoming more and more frustrating. I have had it checked out by a technician and he is still researching the probable cause. Please help!

  • Anonymous Jun 19, 2008

    We have a bosch dishwasher and the soap remains in the dispenser although the catch releases. The

  • Anonymous Jun 19, 2008

    I have the same problem with a bosch dishwasher - the catch releases but the soap doesn't dispense so the dishes remain unwashed. It is very frustrating.

  • Bigcuda70 Jun 26, 2008

    Hey I am having the same problem with my Quiet Partner III. I just moved into this new rental house and used the unit for the first time and the clean light came on and stuck there till I went on the net and found out how to clear it. Then it just fills with water and doesn't do any more. The soap tray is still full of soap dishes are still dirty. I am a batcler I don't do dishes thats why they make dish washers. I am seeing the same problems everybody else is having with this same unit. I think Wirlpool has a recall problem and they better enforce. Help me I hate doing dishes.

  • grinsteinner Jan 14, 2009

    I have the same problem plus my doesn't release the jet dry.

  • Anonymous Feb 09, 2009

    yep, same problem. door opens, soap is left in a hard chunk.

  • KS Kleekamps May 09, 2009

    The little trigger that opens the latch came off of the dish rack inside, but I don't know how to put it back on so that it will pop the soap dispenser open. I guess I'll try to find the quiet partner II manual...

  • Anonymous Mar 21, 2014

    Switch it on goes through wash soap compartment doesn't open doesn't seem to heat stops and rinse symbol
    And beeps



3 Answers


Same thing happened to us. We noticed that it happened if the soap was left sitting before starting the washer. Since then, we immediately start the washer after putting soap in it and the problem appears to have gone away.

So much for the delayed start features, but at least the soap doesn't stick anymore.

good luck!

Posted on Jan 03, 2008



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We had problems with soap remaining in the dispenser and dishes not getting clean when we used gel dish doap. We changed to the cakes of soap with a Jet Dry Power Ball in the middle, and now they clean fine.

Posted on Apr 14, 2008



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Ok, either a spring, trigger prob, on the latch, or a electronic prob. ok so to see if the latch is ok (or not) look closely for soap residue and scum, that may be hindering the latch or spring under. use metho, and warm water to clean this part. secondly go down to a white goods repair place and take your electrical component, button, lights its all one unit, simple unscrew it, i do think you will need a set of torque screws for that tho... anyhow ask the guy to get you a new or second hand one and install it. the timer will run, and the clip will release. good luck!

Posted on Sep 25, 2007

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