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Re: Need help with ilo mp3 player
This is the worst mp3 player ever invented - i have to tell you this up front. There is no driver, the company does not support the product anymore - I would return it now while you still can.
Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
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To play back a voice recording, you will need to do the following steps after turning on the player. Press Power/Menu briefly to get the software menu. Press the Repeat/A-B/Down button to highlight the line Play Music and press Select to enter the play back sub-menu. Press the Down button again to go to the line Recordings and press Select again. Use the Down button to highlight a particular voice recording and press Select to start playing the recording.
The manual for the Sansa M200 MP3 player is available as a PDF from the manufacturer here: http://kb.sandisk.com/app/answers/detail/a_id/241 . The details for playing back a Voice Recording are on page 23-24 (24-25 of the PDF). You will need Adobe Reader or a similar program to read the manual.
Most of the time, this problem only requires a simple reset. ILo went out of the Mp3 business, so the manual is no longer available to the general public. If your player came with a manual, I would double-check it to see what reset method they reccomend. Also, ILo was notorious for creating websites that were not intuitive - there was no ilo.com or ilo.org, for instance. If your user's manual lists a specific website, if you would kinfdly post it here - many people would benefit.
Most of the time, this freezing issue is caused because the new version of Windows Media Player, version 11, was not compatible with the iLO player. If the manual lists an address for a firmware upgrade I would use that address (and post it also). It is highly likely, however, that the firmware upgrade is not available any longer. A firmware upgrade would resolve the problem permanently.
If there is no firmware upgrade available, and the simple reset does not work, then: Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
I went and bought stronger batteries. Then it came right on. The batteries I had in it will work my remote for the tv but not work my mp3 player. I don't know why this is but now I now to put new batteries in it.
There are two ways to format an Mp3 player - one on the computer itself, and one in Windows Media Player. Both methods will end up erasing all the songs on the player, but the player will be "good as new" after that. Sometimes reformatting in this manner will override the player's native formatting and cause problems - this can be reversed in most cases by updating the player's firmware. Firmware upgrades are available from most manufacturers' websites. WARNING: The following procedures will erase all songs on the player. Check if the file system is NTFS. If yes, format it to FAT or FAT32. - Connect player to computer, double-click my computer, right click on icon of mp3 player and select format. This only applies to Windows-based computers. You can also format the player in Windows Media Player itself: Connect your Mp3 player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "name of Mp3 player here 1GB" (wording may vary slightly), and then select "Format." - this should erase everything. -Tha Mp3 Doctor
You have to hook your mp3 to your computer and click on the start menu on the bottom left hand side of the screen. click on the My Computer link. Then it will give you an option of clicking on the E:drive link which should say ilo beside it. click on it and it will show you every file on your mp3! from there you can delete any file you want!
I hope this was helpful! I had the same problem.