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Posted on Dec 24, 2008
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Lens Error When I turn on my camera, my lens doesnt open all the way, then closes shut and the screen states "lens error" what can I do to fix this, or where can I take my camera to be fixed? Thanks!

  • Anonymous Dec 28, 2008

    my lens isnt going in why is that

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1 Answer

kakima

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  • Nikon Master 102,366 Answers
  • Posted on Feb 23, 2010
kakima
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This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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1answer

How do I fix lens error problem on the described camera?

hi,
lens error occur normally when it fell or the lens shaken, if so open the camera, take the lens unit out, disassemble the lens unit, then fix it again properly. example below:
(this is not the told model)

26001619-d45g1cthg0xtwq5elxo43iw2-1-1.jpg

26001619-d45g1cthg0xtwq5elxo43iw2-1-3.jpg
0helpful
1answer

My lens will open and close, open and close, then state Lens Error, how do I fix this?

Fixing a Lens Error on a Digital Camera
This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Mar 28, 2011 • Cameras
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Petax Optio E60 lens error of 0x15110000

This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
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Lens error, restart camera

Lens error is usually caused by mechanical faults concerning lens assembly. The lens cannot extend or retract fully, the error is detected and lens error is returned.
Sometimes this can be fixed playing with the lens during extraction or retraction to help the lens asset getting back to normal.
More often the camera lens must be disassembled and re-assembled by a technician to fix the problem.
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Lens Error

This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
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E18 error on Canon ixus40 - lens stuck

The E18 error is an error message on Canon digital cameras. The E18 error occurs when anything prevents the zoom lens from properly extending or retracting.[1] The error has become notorious in the Canon user community as it can completely disable the camera, requiring expensive repairs.
A quick internet search for "E18" + "canon" quickly reveals hundreds of similar complaints.
ConsumerAffairs.com reports that the "lens has a feature called bellows claw, which is a gear that physically extends and retracts the lens. A piece that holds the lens, the barrier plate, is not large enough and can sometimes cause the bellows claw to malfunction, resulting in a stuck lens". The result is a black screen that only contains the error message, E18. Another problem mentioned on the site blames a sticky iris in the lens, caused by grease entering inside from the microphones built into the lens. The buildup freezes up the ability of the lens to open.
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Camera shuts off lens error

"lens error" will only be fixed by sending into repairs. 800-706-2534 and keep choosing option 2. Tell them you have a lens error and they will tell you where to send it.
62helpful
11answers

Cannot reset camera

I was having the exact same problem. The screen would turn red and i would get an error message. I realized the lens lid stayed open even when the camera shut itself off. I hit the corner of the camera a few times (the side with the lens) until the lens lid shut. Then I tried to turn on the camera and it worked!
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Lens error

wheni go to turn on my camera it says"lens error"on the screen and wont turn on lens is "stuck"open.
1helpful
6answers

It dont turn on

I had the same problem. Try to turn it on, 3 beeps and then it would shut down. Screen would come on for that time. Also, the lens was stuck open. It wouldn't close.

I twisted the lens (gently) and it appeared stuck. A gentle screw motioned seemed to free it. I hit the power button and it come on, but this time no 3 beeps and shut down. I then turned it off and this time the lens retracted and closed.

So, it appears that if the lens gets stuck open, it has a shut down feature that doesn't allow the camera to go further into its operation modes. I believe this stuck open problem occured on our camera when the batteries went low.

Again, a second of gentle twisting seemed to unstick it and with fresh batteries in, it was able to operate and shut down properly.

As far as batteries, I use the rechargeable Ni-Cad 2500 mA. They last a while.

Blessings to you!
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