Question about Canon PowerShot SD850 IS Digital Camera
I turn on my camera, and I get an error message stating Lens error, restart camera, the lens is open and will not retract, I have removed the battery and tried to restart. It will not go beyond the lens error message. Me too - exactly as you describe - is it a fault with the camera? Is it worth fixing? - only had the camera 1 yr. error msg "lens error, restart camera". Camera dropped with lens retracted and not turned on. When next turned on the lens extended normally, camera would not function, error msg displayed and camera automatically turned off without retracting the lens. Camera lens now remains fully extended, and when turned on displays error msg and automatically turns off.
Lens error is usually caused by mechanical faults concerning lens assembly. The lens cannot extend or retract fully, the error is detected and lens error is returned.
Sometimes this can be fixed playing with the lens during extraction or retraction to help the lens asset getting back to normal.
More often the camera lens must be disassembled and re-assembled by a technician to fix the problem.
Posted on Jul 05, 2009
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