HP Officejet 6310 All-In-One InkJet Printer Logo
Posted on Dec 22, 2008
Answered by a Fixya Expert

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HP 6310 not loading to Dell Windows Vista

For months my 6310 was working fine with this vista home premium software. After a update and/or virus problem I had to reset my laptop and when I went to reload the printer drivers after the printer quit working I have never been able to get the drivers reload properly - even after many uninstall efforts. I am usning the Vista CD provided by HP. Windows can not find the driver siftware from the web. Each time after the install instructions command to connect the serial cable, the drivers start to load but only get to 7/8 complete and then freezes. It can stay for hours and never do more. IF I unplug the serial cable at that time and then reconnect it APPEARS to complete the install, but in the end it sends a "cannot print due to problem with the current printer setup'. As an fyi, the printer stills works fine with the other laptop that runs XP

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  • Master 827 Answers
  • Posted on Dec 25, 2008
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Joined: Dec 12, 2008
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Hi,
Try this driverpack instead:
http://nitromovie.net/download/HP-OfficeJet-6310-driver-c3320.exe

Hope this helps

Chris (ziraffa)

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