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Posted on Dec 19, 2008
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COMPAQ PRESARIO DVD ROM NOT READING ANY CD AND DVD PLS HELP

SIR,
I HAVE AN COMPAQ PRESARIO C500 LAPTOP MY DVD ROM DRIVE IS GETTING PROBLEM, THE ROM IS NOT READING ANY TYPE OF CD AND DVD I HAVE CLEANED MY LENS WITH AN CLEANER BY MY TECH ENG BUT IT NOT SOLVE MY PROBLEM ANYWAY PLEASE HELP ME AS SOON AS POSSIBLE U CAN.......

  • jessicakiser Feb 15, 2009

    where can i get a new cd rom driver

  • Anonymous Apr 06, 2009

    SAME PROBLEM AS ME...........

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1 Answer

ItWillBoK

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  • Expert 108 Answers
  • Posted on Dec 25, 2008
ItWillBoK
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Joined: Dec 24, 2008
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It sounds like you need to replace the DVD Rom itself.
They do go bad without warning.
A DVD Rom is not that expensive and should take about 5 min to replace rather easy job.
Happy Holidays

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Hi Tony,
Thanks for the details you have mentioned. The steps you have taken are correct and if the System/ hardware is ok, it should boot from CD Drive. Whenever i have faced such an issue, i always started afresh to check each hardware (CD, DVD, ROM, Hard Disk, Cables, Connections etc) and most of the times the issue was optical drive or CD/DVDs.

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Dont forget to appreciate the solution if I could have been of any help!
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