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Posted on Mar 21, 2009
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Dvd rom not reading cds/dvds

When i bought this laptop, it was working perfectly, i used it in burning cds and dvds. but in less than a year, the dvd-rom does not read anymore. when i tried exploring the cd in 'my computer", a message will state "please insert cd". what seems to be the problem? can anyone help me? i also tried using the lens cleaner, it was not recognized either.

2 Answers

Nanny

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Nanny
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You can check on this tutorial to troubleshoot the problem with different solutions:
Why is My DVD Drive Not Reading DVDs

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  • Expert 107 Answers
  • Posted on Mar 21, 2009
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I had similar problem on a Toshiba Satellite A30 laptop, I simply had to reconnect DVD drive. It usually loosing it's connection with motherboard and drive is visible in My Computer but it doesn't recognize any discs. If reconnection does not solve your issue you may try to update your DVD firmware and if it won't help replace DVD drive. Good Luck!

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PLEASE HELP ME

Hi Taranum,

Are you able to view CDs/DVDs that are already burned?

Ben
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