When i bought this laptop, it was working perfectly, i used it in burning cds and dvds. but in less than a year, the dvd-rom does not read anymore. when i tried exploring the cd in 'my computer", a message will state "please insert cd". what seems to be the problem? can anyone help me? i also tried using the lens cleaner, it was not recognized either.
You can check on this tutorial to troubleshoot the problem with different solutions:
Why is My DVD Drive Not Reading DVDs
I had similar problem on a Toshiba Satellite A30 laptop, I simply had to reconnect DVD drive. It usually loosing it's connection with motherboard and drive is visible in My Computer but it doesn't recognize any discs. If reconnection does not solve your issue you may try to update your DVD firmware and if it won't help replace DVD drive. Good Luck!
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