Dear sir i am asking for help to my printer canon i560 i happened not put the black ink tototally in the cariage, when i print, only corlor parts can bee seen, if i click the options for gray printing, then only a blank paper come out of the computer, no black words on the paper. how could you help me solve the problem thanks my email: [email protected]
Your printer canno read the black cartridge because it was not sat down in it's proper position. Do not be afraud to click it into place, consult your manual on proper cartridge refilling, and positioning. If it is not quite in and you try to print, no black will come out of course. Once right in place try and print again.
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