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Re: SMO701A7E model of subeam microwave oven wont turn...
This indicates one or more defective door switches, to test them you will need a digital meter to verify condition. Post back for instructions if you have one, or have a serviceman go through it.
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Inside the door latch, is a safety feature, that prevents the microwave from operating unless the door is closed. This feature can easily become faulty, or even come with the fault already causing the microwave to constantly operate whenever the door is closed.
Microwaves can be very dangerous in regard to holding HEAPS of voltage within the unit. I recommend getting yourself a new microwave, as attempting repairs on any of the modern units can, more often than not, be far more costly then the price of a new one.
One or more door switches are defective, or it is out of alignment. If you know how to use a digital meter post back for instructions or have a serviceman test it.
The problem is in one of the door switches, "it is defective" this is a highly dangerous situation and should be checked immediately, the microwave oven should unplugged until a appliance repairman looks at it.
contact emerson @ 1-800-909-1240 option 3 is microwave. Make sure you have model number and serial number. We are having the arcing problem and burning smell. They will pick up check and replace.
Apparently this is not actually an R-510HK since that model does not have convection mode. Can you reply back with the correct model number? We may have the service manual for you.
A PRELIMINARY OPINION
It sounds like you have loose door switch mounts or possibly loose door hinges.
If the door won't open via the door open button, then the outer cover will have to be removed.
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