Question about Sony Dual layer (DRU700A) DVD±RW Dual Layer Burner

1 Answer

Refuses to read DVD media (commercial movie discs)

Fully functional dealing with cd media, tried DVD media for the first time (movies), drive cant see discs, used Nero showtime dvd player(bundled with drive) have tried windvd, powerdvd, and half a dozen lesser known dvd player software(only one player installed at a time to avoid conflicts) all said "insert disc". Regional setting on 1(US), DMA/UDMA enabled. digital audio enabled. uninstalled/reinstalled drive. Ran Sony's drive diagnostic software and passed, have drive connected solo to secondary ide channel via 80pin cable and have tried 40 pin. Drives firmware updated. system: AMD athlonXP 3000, 1GB memory, Vid card Radeon x700 258mb, W2K SP4. I'm a pc tech and have spent 2 solid days searching forums, faqs, support sites and no joy. What am I missing?

Posted by parker berry on

  • parker berry Feb 17, 2007

    could be, but same problem on 2 different units, on 2 other different computers

×

Ad

1 Answer

Anonymous

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 2,961 Answers

This could be a faulty unit as some drives have two lasers one for cd other for dvd.

Posted on Feb 16, 2007

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

What fix to apply to HL-DT-ST DVD+-RW GWA4164B in Dell Dimension E310 so it can read/play a dvd movie?

Try the following:

1. Go to the Dell.com support site and be sure you have the latest updates for your computer's operating system and the DVD drive, especially the DVD drive's drivers BIOS.

2. Make sure you have the software to play the movie, like Sonic, Windows Media Player, Power DVD, Quicktime, etc. and be sure they are the latest versions.

3. Depending on the movie format, not all DVD drives will play all DVDs. The most common discs are DVD-R and DVD+R and file types like *.avi, *.mpeg, *.mp4, *.mov and then commercial formats. Also try the movie in another machine or DVD player and see what happens.
0helpful
1answer

Machine doesn't read read games or movies kepts telling us to open disc. or disc is not readable

This can be caused by dirt on the laser lens, or a posible malfunction of it. CD/DVD lenses tend to loose power over time, when that happens, they cant read the discs anymore and you have to get them replaced.
But before you go that way, try cleaning the DVD drive with a disc cleaner, if problem persists, try to purchase a new, and compatible, dvd drive and change it yourself if you can, or take it to repair.
0helpful
2answers

Can lite-on-ltn4865 48x play dvd movies

If your Drive is a CD-Rome drive, surely it cant, for the drive cant read dvd disc. Replace the drive of yours with DVD-Rom or DVD-RW in order to play dvd disc, DVD-RW simply has the added capablity to burn on DVD discs
0helpful
1answer

My gx270 is not recognizing blank dvd disc...how

make sure both the discs and the lens of the cd drive are very clean alot of the time any damage to either will make reading blank discs a chore for any computer
2helpful
2answers

Replacing a cd drive

The 4600 has PowerDVD to play DVDs (You should have the software CD to install it on the 3000) DVD burning software would be Roxio/Sonic, and you should have that CD too.
If you don't have the CDs, then try download.com to download Free player software and Burning software
0helpful
1answer

Computer freezes

hi
can you give more information on which program you're using for playing DVD movie ??
takecare.
0helpful
2answers

Wont play commercial dvds

should i assume that the drive work previouly with com dvd? my annlysis of this problem is that the dvdrom is not able to read the format the dvd is in. the format of the hard drive does not determine the ability to read or not read a dvd. that is the job of the optical disc.so dont worry about the format that is in.ok. the other aspect of the ability to read dvd is the software. windows media player and other that are of age has a inability to play some new format dvd. best bet install the newest version of power dvd put the disc and check should start automat pending setting you may need to go to my computer and double clickon the romdrive. let me know.
0helpful
1answer

E Drive refuses to read DVDs.

Maybe problem is that the lens of your DVD is dirty or maybe totally retiring. Because know what? CD/DVD writing wont last for a long period of time, theres also a limitation in burning. If you think that I am wrong Kindly try this:

* Clean the lens with CD/DVD cleaner
* Open the your dvd drive and clean the lens manually with cotton [also look for any damage on the board of the drive]


Hope it help!

^_^
0helpful
1answer

Dvr-106d -Windows freezes,cant read new Dvds

if you have had two drives with the same problem i would check the ide cable and swap to another one if you have a master and slave twin connector ide cable, or even try the dvd rom on the same ide cable as the hard drive as you know that that ide connector and cable is working, unless you have a SATA hard drive in which case you won't be able to; but will still have a spare ide channel connector to try the drive on.
0helpful
2answers

Dvd-rom trouble

Hi, first of all, I'd check if you have the problem with CD/DVDs burned (written on a CD/DVD writer) or you have it also with original CD/DVDs, which would be weird. Depending on your finding to the above point I'd do one thing or another, but to me does not look like a driver problem. I'd check with Toshiba support if there's a new firmware for your drive, this does improve the media the device can read and correct problems like the one you mention. To know the fimware version you're using, open device manager and go find your drive, right click on it and choose details tab. Normally the firmware revision is the number at the end of the instance. Good luck mate !
Not finding what you are looking for?
Sony Dual layer (DRU700A) DVD±RW Dual Layer Burner Logo

91 views

Ask a Question

Usually answered in minutes!

Top Sony Computers & Internet Experts

Ekse

Level 3 Expert

13435 Answers

Michael Thomas
Michael Thomas

Level 3 Expert

3056 Answers

Cindy Wells

Level 3 Expert

6307 Answers

Are you a Sony Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...