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Psp Troubleshooting On the psp i purchesed it was great but now it wont read any game i put in it please help

Posted by luis jara on

  • 70 more comments 
  • ASPAPI Nov 17, 2007


  • markproskiw Dec 09, 2007

    My psp does not play a new game I bought. But it plays all the other games whats wrong? Can my memory card be too full?

  • Anonymous Jan 05, 2008

    all the games that i have downloaded on my new psp doesn't play, how can i fix it?

  • Anonymous Jan 14, 2008

    yea same here

  • gamefreak14 Jan 24, 2008

    My psp cant read the game umd and can not hookup to the internet

    please help

  • 1ZACH6 Jan 31, 2008

    my psp won't read any game... it won't even try for one second

  • erwin andaya Feb 07, 2008

    psp - 1004

  • Anonymous Feb 10, 2008

    My psp when turned on, put in a game, it stays at the home page and will not load the game. Sometimes it will get off the home page and still does not load the game.

  • tommy 360 Mar 09, 2008

    my psp wont read umd disc and allso makes noise when disc is inserted

  • Krazykars Mar 10, 2008

    No matter what I do my unit will not play games. It will scroll throught the menus but nothing with the games. What should I do?

  • Rayne18 Mar 12, 2008

    I have a psp and everything works but it just won't play any games. When I put in a game the disk spins but the screen shows that the game is still loading. I need help

  • maria-94 Mar 12, 2008

    my son has a star war psp and when we insert a game it makes sound and an message appears that says this disc cannot be read pls help

  • Anonymous Mar 16, 2008

    PSP does not recognize game at all.

  • Anonymous Mar 21, 2008

    psp unable to read any disk

  • Mattprat Apr 06, 2008

    My PSP will not load any games or movies.

  • Anonymous Apr 20, 2008

    PSP doesnt recohnize ANY UMD

    PLEASE HELP!!!!!!

  • Anonymous Apr 25, 2008

    My PSP Slim is the same way. It was working fine one day and the next it wouldn't read any game I put in. I listened to what sounded like something like a small motor trying to work. I looked at the laser disk read and figured that its not moving properly. I don'y know if it is not on the spiral track right or something. I tried to move the laser around the track but it still wont read the disk. Please someone help.

  • Bannor21 May 18, 2008

    My PSP won't read any of the games I put in. It was working before and then all of a sudden, it wasn't working. What Can I do to fix this problem? I tried putting the UMD in another PSP and it works. So its definetely not the UMD.

  • Anonymous Jun 12, 2008

    Doesnt recognize the umd

  • Anonymous Jun 14, 2008

    my umd game freezes at a the loading sceen every time i try to play it.

  • benfle Jun 22, 2008

    i'm unable to play any games on my PSP, it won't reconize any game I put in to play

  • poochie21 Jun 25, 2008

        my psp wont play games either i tried taking the battery out and playing a game but it didnt work

  • Anonymous Jun 25, 2008

    i purchased psp it was very great and after that when i updated its system software to v.3.95 and 4.0.1 the games stopped appearing in the games folder

  • Anonymous Jul 10, 2008

    my psp makes a whirling noise and won't play my games?

  • gimps Jul 10, 2008

    will not read any disc the disc spins but nothing happens

  • Anonymous Jul 11, 2008

    it makes a sound like er er er er er er er beep and then it dose it agin and my game wont open

    iv tried taking out the battery for 5 minuts iv cheked the laser iv reseted the setings

  • LOLO420 Jul 28, 2008

    wont play game doesnt spin or anything

  • Anonymous Aug 06, 2008

    i have the same problem it won't read any of my games

  • for_my_Hon_h Aug 12, 2008

    my psp can not read my game in my memory card

  • wjrw Aug 17, 2008

    psp won't read any games. under memory stick, it says "data corrupted"

  • hpcbong Aug 30, 2008

    my psp wont read the memory stick

  • cray1820 Aug 30, 2008

    I unfortunately bought a PSP on Ebay recently and it doesn't read games either. Please help!!!

    [email protected]

  • brummer09 Sep 02, 2008

    my psp will start spinning the umd but the motor will stop and the laser will turn off. the loading circle on the screen will never turn off (at least after 15 minutes, i gave up after that). the laser moves just fine and the disk spins just just stops...i dont understand it at all...

  • gamemaster24 Sep 07, 2008

    i put the game into my psp and the umd icon just doesnt show up, i can even hear the thing spinning, plz help

  • JONAH_david Sep 20, 2008

    when i insert the disc the loading circle comes up but the game doesn't load wot is going on :'(

  • bigbuj Oct 28, 2008

    i put the game in disk spins but does not load,

    it makes uaual loading niose but nothing happens, it's like it just freezes

  • Anonymous Nov 23, 2008

    My psp will look like its going load the game but it can sit theres for hours and it still wont but if i put the game in and out like thirty times some times it works what should i do?

  • mrdoobie2002 Dec 04, 2008

    When I put the UMD game into the psp system a minute later when it registers i just get an error message saying disc could not be read. Can you please help me because i was looking to sell it thank you.

  • Lorealstarr Dec 05, 2008

    The game act's like it's going to load.It take's forever,to try to load But it dont.load at all.Sometimes it makes this loud sound.

  • Anonymous Dec 07, 2008

    I don't see the black tab. Could it be white? When I hold the White tab down nothing happens. When I put the UMB in it spins and there is a clicking sound then it read Disk unable to read. Please help.

  • bigboy01 Dec 09, 2008

    The game act's like it's going to load.It take's forever,to try to load But it dont.load at all.

  • Anonymous Dec 12, 2008

    soooo I bought a used psp from EB games about 4 hours ago, and it wil play movies, start loading the games I got, but doesn't finish loading them, it just makes a loud clicking noise.
    I'm so frustrated

  • kattswanberg Dec 14, 2008

    i go to play a game and it will not bring the game on and will end up freezing the psp. the laser is working and i have cleaned it. what can i do to get it to run the games.

  • Anonymous Dec 14, 2008

    I turn on the psp and it brings up the loading symbol in the corner and it just keps showing that symbol

  • Anonymous Dec 16, 2008

    i turn on my psp but the screen is blank, there is no noise and the light turns off after 5 to 10 seconds

  • Sengelmann Dec 27, 2008

    my new psp will no longer read any games

  • Anonymous Jan 01, 2009

    i just bought game worked all week then after i got off of the airplane, the game wouldn't load so i did the restsart default settings [didn't work] erased memory by accident :[ please help umd icon not anywhere under games

  • repehopes Jan 06, 2009

    placed a memory card psp and screen goes black and cuts off and it also does this when I put in games sometimes.

  • sergiodiego Jan 11, 2009

    The psp is new and now does not read the umd.

  • cornflakes_1 Jan 22, 2009

    my psp will not read the umd and when i removed the battery an dturned it back on the screen stays blue and it still doesnt read the disk

  • Anonymous Jan 31, 2009

    when i put my UMD in it makes this whirring noise and wont read it, how can i fix this?

  • bucas1974 Jan 31, 2009

    PSP will not read discs just hear a whirring sound...please help

  • 8989 Feb 01, 2009

    When i put in a game it just clicks and does nothing.

  • eureka101 Feb 01, 2009

    it wont load my game

  • lil-ginge Feb 03, 2009

    my psp is not reading any of my UMD's

  • sonia9205 Feb 04, 2009

    I put a game and my psp is not responding to it, as if there is no game in it.

  • loveof4 Feb 08, 2009

    my psp does not read any of my games, icon does not appear when i turn on system. please, please help me
    thank you angelo

  • Anonymous Feb 18, 2009

    I just bought a sps 1000 it will not light up when chared the charge light goes off but wont do anything thanks

  • Anonymous Feb 20, 2009

    my game wont read the umd games

  • Anonymous Feb 25, 2009

    My PSP want come on?

  • george07 Feb 25, 2009

    Whenever I switch on my PSP 2 it will freeze.

  • Anonymous Mar 08, 2009

    everytime i put the umd in the psp 3000 it makes this gear moving noise.

    it also makes this noise that sounds like beeping. it goes err err err err over and over.

    the icon wont show up so i cant play my games.

    i read some of the problems and the guy with the answer said that if you push down on the white thing in the psp with a probe it will run the spinner but mine wont.

    and i cant see any laser.


  • karen richards Mar 11, 2009

    i had just bought my 2 son's a psp and the one quit working it would not play any of his games so i took it back and they replaced it and now my other son's quit playing his games is there something wrong that they keep doing this because i did not spend 199.99 on a psp that does not work i would be doing something if people keep complaining about this cuz these kids love them thank you

  • karen richards Mar 11, 2009

    i would like my childrens psp to work i bought one it stopped playing the games then i exchanged it for a new one and now i it happened to my other son's i did not pay 199.99 for my 7 yr old son to have his quit on him he really likes them

  • Anonymous Mar 29, 2009

    my psp does not read any of my games, icon does not appear when i turn on system. please, please help me

  • randall_boin Apr 23, 2009

    i have the same problem i have tryed everything,still getting cannot read disk, i have tryed to restore defalt settings and a broken egg appears at the top left. What do i do, and dose that mean anything???

  • Anonymous Apr 30, 2009

    the game froze while i was playing it and now my psp dosent read any of my umd's!!!!! What is wrong with thuis device?

  • Anonymous May 03, 2009

    when i put the game in the psp it wont load at all the game screen won't even come up=(

  • perrie_ware May 04, 2009

    i have a psp right? it was working fine before the weekend, i was playing games and everything, but after the weekend was over with it just stop playing the umds,i mean you cant even hear it churn now, can someone please give me a solution to this problem?

  • tasha_101200 May 06, 2009

    Mine isn't reading the games either. I had music on it, but it it gone too. It shows all the memory being available.

  • Anonymous May 22, 2009

    when i upgrading my psp and the batt fell out and then my psp shut my psp does not come oon at all.. the power light shows for a few seconds then goes out.. the batt fully charge prior to this but still it doent open

  • Anonymous May 25, 2009



13 Answers


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PSP UMD Repair: Not reading UMD discs

I have seen many PSP's stop reading UMD discs and for the most part they are repairable with the least amount of opening your PSP.
First we will do some trouble shooting with what might be wrong with your PSP unit.
About 35% of the time I find that there is something stuck in the UMD gear. It is different every time, sometimes its a piece of dust, plastic, soda, and even hair.
Another 25% is the Disc Spinning motor. This will not let The disc in the UMD spin.
About 20% is the Laser motor, this might be hard to spot since it could be something in the gears.
About 10% is the actual laser itself. It will not focus the laser to read the UMD disc.
The Last 10% is the Motherboard. This is the worst outcome, since there is very little what we can do but replace the motherboard.
So first what we need to do is find out what is actually wrong with your PSP.
With your PSP in hand.
Turn on your PSP and remove any UMD that might be in there now.
If you open up the UMD door and look down inside you will see the Laser assembly.
If you look to the left there is a black tab that sticks up, this tells the PSP that there is a UMD in the drive.
If you press this down with a small probe, you should see the disc motor spin and the laser light up red

If the Motor is not spinning. is it moving slightly? Maybe a little twitch?
I would lean more towards the bad motor problem BUT would not say for sure, I would recommend that you take the parts out and see if there is another problem also.
If the laser is not lighting up then it could be the laser, I would try and check the cables to the PSP and see if there is a bad connection.
If both are running well then lets put a disc in and get your ear up close so you can hear what is going on in there.
On a working PSP you will hear the disc start to spin up, then you can hear the laser start to twitch, followed by the laser motor moving the laser down the rails.
Can you hear the disc spin up? If not I would take the disc out again and press the switch with your probe again. if the disc motor is spinning again, look around to see if the metal housing is obstructing the disc when you put it in.. there could be to much pressure for the disc to spin freely.
Can you hear the Laser focus? This might be hard to hear it will sound like a little tick. If you cant hear it tick I would move on and inspect this internally later.
Can you hear the Laser move down the rail? This will be a smooth sound of the gears, it should not be a really clicky sound.
If you can't hear it move down the track OR it is very clicky follow this.

psp Troubleshooting - umdgear_small.jpg
It would look like this if your UMD door was off.
You should open the UMD door and carefully manually move the laser to the right side of the assembly.
Use a sharp THIN probe to manually move the WHITE gear under the metal housing. It is quite hard to see it in the photos so I put a red star around it.
I usually try and scrape the gears themselves to make sure there is no gunk or debris in the gear.
After this try and see if it is reading UMD again.
This fixes it about 35% of the time.
If none of this is working, it is time to open your PSP unit Or send it in for repair.
If you know what's wrong you can replace the problem here
Replace UMD Assembly
Replace UMD Disc Motor
Replace UMD Laser Motor
Replace PSP Motherboard

need any more help jst ask bro ... Symo02

Posted on Oct 19, 2008


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My psp cant read my i cant play games that installed on my memory card.if i use umd the game wont start and the screen freezes..and if i remove the umd and try playing the games all i get is that the game could not start (80020321) was working fine suddenly i had this problem...please i need help...i cant play and dont know what to do

Posted on Aug 13, 2009


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Hi my psp screen turn blank the power turns on for a few sec then off, that happened when i accedentally press button when its configuring something, is there anything i can do to make it work again? please i need help i just bought it 2 days ago

Posted on Jul 31, 2010

  • kenmaz1 Dec 28, 2010

    all i read here are problemes and no solutions what are we suppose to do if this happens does the psp have to be sent to sony ,in that case it will cost mkore than a new one this unit is like new .ldont want to buy a third psp.



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Posted on Apr 22, 2008


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Clean the game

Posted on Dec 04, 2007


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One of the HUGE things is screen protectors that screw into the top of the PSP. If those screws are too tight, the PSP doesn't close all the way. It will spin the disc, but it wont read it. This happens a lot especially with the Pelican slim fit screen cover.

Posted on Mar 13, 2008


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The game could not be started (80020321)

Posted on Aug 07, 2008

  • johnnylobo Sep 25, 2010

    just update it this will help



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My psp3001's buttons are not workin right . when you press a direction, it jumps back and forth.

Posted on Jun 10, 2011


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You can turn a psp go

Posted on Jan 25, 2011

  • Anonymous Jan 25, 2011

    yu didn;t not unrar the game or reboot your psp......



Update and game went out . light come on for about 10second and goes out.screen stays black will not light up.

Posted on Jul 16, 2008


Try cleaning the lens, it worked for me.

Posted on May 19, 2008


Try cleaning the lens of the psp with a q-tip and some rubbing alcohal

Posted on Jan 09, 2008


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I've tried putting UMDs in it it wont work

Posted on Jul 14, 2008

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