20 Most Recent Samsung TS-H492A/RSWN CD-RW/DVD-ROM (Combo) Burner Questions & Answers

You don't need to get a codec for your DVD drive but for your operating system. You can get the latest one here. Just click the Download [ K-Lite Codec Pack 6.9.0 Full ] It comes with Windows Media Player Classic and a host of decoders needed to play any video or audio file.

Another great application I found on the net is called VLC Media Player, it can literally play ANY media file, especially HD videos that Media Player Classic can't handle, and the best thing is that it is totally 100% FREE, it can be found here.


Samsung... • Answered on Nov 04, 2019

You can only burn DVD's with a dvd-rw.
A CD-RW DVD will only play a dvd and write CD's

Samsung... • Answered on Jul 12, 2019

You need a DVD Ripper software, I use this DVD Ripper which can help you convert rip DVD to your computer.

Hope it helps!

Samsung... • Answered on Dec 05, 2018

If you are runny windows 7, this will most likely not work due to compatibility issues. If you are running XP this problem will not occur. The only solution to use this drive would be downgrade to a different operating system or a different computer. If this is not an option. Get a new drive.

Samsung... • Answered on Mar 17, 2011

Windows XP used Digital audio Extraction for optical drive audio, the analog cable isn't used by default

Samsung... • Answered on Jan 21, 2011

Hi Agastya,

    • Download and install CCleaner (free) from Piriform

    • Run the cleaner to remove old un-needed temp files

    • Select the StartUp tab and look for any programs that you know you installed but no longer use or need, and disable them. Caution, do not disable any system files unless you absolutely know what they do and that you do not need them.

    • Run the Registry cleaner, when asked if you want to backup the registry, select YES, and save to a file you will remember just in case. I have used this program hundreds of time on many different system and it has never caused a problem, but you want to be safe, backup the Registry.

    • If asked about a particular file that it wants to clean, select "yes to all"

    • Reboot

Windows should reinstall the drive when the computer boots back up.

If this does not resolve your problem, try the following.

If you take all these step and you still can not burn a DVD, chances are your DVD burner componet needs to be replaced. Good Luck.

  • If this helps resolve your issue, would you please rate the solution

Samsung... • Answered on Dec 30, 2010

control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives you might see a yellow question mark ? right click you can you can update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer Close all open programs

Click on Start, Run, and type regedit and press Enter Click on the plus signs (+) next to the following folders







This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose DeleteAfter deleting the keys, close the registry editorReboot your computerOpen My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. hope this helps

Samsung... • Answered on Nov 27, 2010

sir hamari combo k drivers auto istall nhi ho rhe window krne se

Samsung... • Answered on Oct 14, 2010

Right click on the My Computer icon on your desktop.Select Manage,then when it opens,select Disk Management at the bottom.That will open with a list of all drives installed in your machine.See if your CD has a drive letter assigned to it.If not,right click on the CD and select Change letters and path. Select change and pick a letter for the drive.Save,apply, or ok that.Sorry,don't remember what the command is in XP.
Good or bad,please rate my post.
IF that doesn't do it post back and we'll try again.

Samsung... • Answered on Sep 17, 2010

I see this is a month old,but I'll answer this for anyone doing a future search that may come across this thread.
The link is to Microsoft's on-line repair center.This will fix several error codes,including 41,and is probably the first thing to try when your optical drive is installed but Windows can't find it.
If this helps with your problem,and anyone in the future,would you rate my post please?

Samsung... • Answered on Aug 20, 2010

sounds like you need to reinstall the drivers for this device if it came with a disk you can reinstall from there

Samsung... • Answered on Jul 23, 2010

The issue is with the registry of the Computer. Please follow the steps to resolve the issue. Please back up the registry before performing the steps.

  • Please press "Windows+R" key to open the Run command, type regedit and then click OK.
  • Please click on File-->Export and then enter the name and select the location to backup the registry.
  • In the navigation pane, locate and then click the following registry subkey:HKEY_LOCAL_MACHINE-->SYSTEM--->CurrentControlSet-->Control-->Class-->{4D36E965-E325-11CE-BFC1-08002BE10318}
  • In the right pane, click UpperFilters.
Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry.
  • On the Edit menu, click Delete and select Yes to confirm.
  • In the right pane, click LowerFilters, on the Edit menu, click Delete and select Yes.
Note If you do not see the LowerFilters registry entry, exit the Registry.
  • Exit Registry Editor and restart the Computer.
This should resolve the issue.

Good Luck!
Thank you for contacting.

Samsung... • Answered on Jul 07, 2010

my tsst corp cdw/dvd ts-h492a is not reading any dvd's how do i fix this problem without having to spend $29.99 for another program?
where can i download the drivers for this drive?

Samsung... • Answered on Jun 20, 2010

Use the following link, scroll a little and click on Fix It


Click Run in the File Download dialog box and follow the steps in the wizard

When completed restart the computer and check the CD/DVD drive

(you may need to run Fix It twice)

If the problem remains, use the following link


Click Run Now

See if it able to detect any problems.

Samsung... • Answered on Mar 13, 2010

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