Sony STR-DG800 Receiver Logo
Anonymous Posted on Jun 17, 2012

Hook up hdmi cable to receiver input have picture but no sound

1 Answer

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  • Sony Master 14,553 Answers
  • Posted on Jun 17, 2012
Anonymous
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HDMI is funny about having sound problems--it does not like to be connected when units are on or even powered up.

Does the receiver have any other hookup options?

about the only suggestion (presuming all is now connected correctly) is to remove power from TV, receiver, box if used for a while---make connections then power everything back up to see if when one or all units reboot it will work or not.

5 Related Answers

Anonymous

  • 3 Answers
  • Posted on Jan 27, 2008

SOURCE: Sony STR-DA5300ES Audio Problem

I am posting this to try and get everyones audio problem for this receiver fixed. If you only connected the HDMI cable to the 510, you will not get sound. This receiver passes through HDMI only, no processing of audio. You must either connect a fiber optic or digital coax to the 510 for that respective HDMI input from the BD player, the DVD HDMI only accepts digital coax, and the Video2 HDMI only accepts fiber optic. If you BD player does not have digital coax out for audio, you must move the connection to Video2 HDMI and connect fiber optic to the Video2 fiber input. Sony butchered the whole purpose of HDMI with this receiver. Hope this heps you. By the way, it is hardware, no firmware update will correct this.

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Anonymous

  • 3 Answers
  • Posted on Jun 02, 2008

SOURCE: Sony STR-DG510

On this model you can't HDMI is a pass though just for video, No audio, you have to run audio with composite red/white, digital coax or fiber toslink

Anonymous

  • 10594 Answers
  • Posted on Jan 04, 2009

SOURCE: sony str-dg820. having a problem getting video on tv

Hook up Composite / Component Monitor Out wire from receiver to TV video input because receiver will not change analog input into HDMI
You need to connect receiver and TV through analog video terminals as above.
Actually you are expecting that receiver will convert DVD player and Xbox analog video input into digital HDMI signal for TV and This is incorrect.

Fwayne

Rick Davis

  • 97 Answers
  • Posted on Jan 05, 2009

SOURCE: No Video or Audio on HDMI on Sony STR-DG800

I dont have the exact model you do, but on my sony receiver I have to enter the setup menu and define where the input is for the device I am using. For example I have to tell the receiver to use the optical audio input instead of the RCA Stereo. Otherwise its on default.

Also, you do know this model of reciever offers only pass-through audio on HDMI? that means no surround sound!!! Thats really silly but thats the specs for this model. To get surround you'll have to use optical. otherwise , with HDMI through this sony you are adding an extra component to tyour system with no benefit other than maybe power amplification.

Anonymous

  • 3 Answers
  • Posted on Feb 06, 2009

SOURCE: Receiving "Unlock" message and "Not Used" on my reciever

The HDMI inputs are pass through inputs only. The reciever cannot recieve any sound signals through the HDMI's. The reciever acts as a selector switch for the HDMI inputs. Whatever input you have selected on the reciever is the one that is being sent through the output to your TV. The "unlock" display shows when there is no sound signal sent to the reciever. There is no code to unlock. This is the reciever's way of telling you that there is no sound being sent to it from that input. Since there is no sound being processed from the HDMI's, you need to hook up an additional audio cable from the device to the reciever (preferrably an optical cable). When the reciever recieves an audio signal, it will then "unlock" and you will get sound. The only purpose for the HDMI jacks on this reciever is to give you a bonus HDMI jack so you only have to use one on your TV. I know it is confusing. I had to look into this problem myself, so I'm happy to help. Higher end recievers will actually recieve and process sound signals from the HDMI's.

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Hi, it's a general process to connect any receiver to a HD TV.

How to Hook Up a Receiver to an HDTV

Things You'll Need:

* HD television
* HD satellite or cable receiver
* DVD player
* Stereo receiver
* AV cables
* Cable connector
* HDMI cables

Though it utilizes the most sophisticated technology on the plant, an HDTV is extremely easy to hook up to a receiver. Home entertainment systems are designed for compatibility, whether it is a cable or satellite receiver, a DVD player or a stereo sound system.

Instructions


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Attach the cable connector from the cable or satellite receiver to the antenna input on the back of the TV.


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Find the HDMI output jack on your receiver or DVD player (some receivers will not have them--they are necessary to receive a high definition signal--but can still play on the TV through the cable connector or AV cables). Attach one end of an HDMI cable to the output jack of the receiver and the other end into the input jack on the HDTV.


Turn on the TV. Access the menu with your remote, and follow any instructions it gives you. Your HDTV may require a few additional steps to complete the hookup of the receiver (though not all of them will).


Access the "input" button on your TV remote. This will allow you to switch the TV signal to one of the cable connections you have just made. For example, if you attached the HDMI cable to the first of two HDMI input jacks, the TV will flash "HDMI 1" on the screen to tell you that is where it is receiving its signal.


Tips & Warnings


Not everything that can be hooked up to an HDTV is capable of playing in high definition. The signal needs to be HD as well, which means that only HD broadcasts, HD DVDs and Blu-Ray DVDs can play in full high definition (though "upgrade" DVD players will allow normal DVDs to play at an enhanced picture). You can still hook receivers up to an HDTV, and it will still play broadcasts from them as clearly as the signal permits.

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No video

I am not sure if you have gone into the Receivers Menu or not? If you have NOT! Then please try this: Go into the Receivers Menu (If you do not see the MENU on the TV you can hook up a Composite (Yellow) Cable from the Receivers Monitor Out (Yellow) and select the Input on the TV that you plug into) Look in the Menu for Inputs or In/Out Config. or Video Setup. Look for the Input that you are using for that Device. Change the Video setting to HDMI. I also recommend doing this for you Audio as well. Find the Audio Inputs and MATCH each Input to there DEVICE and CABLE (Connection) Being used. Also check in the Receiver Menu for UPSCALE or UPSCALER. Turn this on or off to see if your TV is Compatible! Hope This Helps! P.S. Check the Manual for Upscaling Capabilities NOT all Receivers upscale and route the SAME!
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