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It's a great unit,til today.it doesn't heat.the timer just counts down.can you tell me how to get it out of the timer mode,and back to heating again?thanks very much.
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If everything works on the unit, but you do not receive any heat or possibly the turntable does not turn you have a faulty magnetron (controls heat) and a faulty motor (controls turntable). You would require service on the unit, if parts are available. Some microwaves are so small in cubic foot size, that manufacturer's do not have parts available for purchase/repairs.
Key clue is table does not move---All microwaves with a table have a lever switch that is engaged when door closes--only can get at from inside the unit----it prevents the unit from operation if door not closed.
What happens from closing door a lot is the switch with a lever arm can come loose or even if snapped into a plastic holder break out of the holder.
Unplug the Micro for about 5 minutes and plug it back in this will reset the board,it may have picked up interference from other electronics.If the issue continues have a technician look at it.
For assistance with your Sunbeam® Microwave, please call 1-866-257-3336.
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