I have two D950EP dehumidifiers just installed in basement. They're running continuously. Upon installation today, water was dripping into laundry tub via drainage pipe, but as of now (a few hours later) no water is draining through the pipe, yet it's still whirring continuously. Please advise!

need owners manual for amana d950ep dehumidifier 50 pint cap with electronic controls with led service cant figure out what the settings should be

Several things can cause this problem.

1. The air intake filter is dirty or clogged and needs to be removed & cleaned.
2. Obstructed air space. The unit requires 12' to 18" of clear air space around the entire unit.
3. The compressor may be low on refrigerant gas and needs to be recharged. Leave this to the pros
to do,
4.If it's in a basement, it may be overheating because the temperature at floor level is colder than
at shoulder level. Dehumidifiers struggle at temperatures below 65 degrees, unless you have a
Low Temp model, designed for basement applications. Raising the unit up off the floor on to a
sturdy table or counter top that can handle the weight of the unit, plus a full bucket of water, will
generally solve the problem.

Hope this helps you to troubleshoot and solve the problem. Thanks for choosing FixYa.

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

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Barbara, are you running the unit in a continuous mode (i.e Using a hose to drain the unit)? Or is the water draining into the water collection bucket?

If you are not using a hose for continual drainage, the fan will not run constantly. It requires that, for continual operation.

Also, you may have the humidity extraction level set to high. Lower it to 35%. Also, remove and check the air intake filter, as it may need cleaning.

Dehumidifiers that are not Low Temp models have a difficult time operating in basement applications. Because the air temp at floor level is colder than at shoulder level. At temperatures between 40 & 60 degree F, regular dehumidifiers struggle to keep up. Raising it up off the flow on to a sturdy table, counter top, etc that can handle the weight of the unit, plus a full bucket of water can really help.

I hope this was of assistance and thanks for choosing FixYa.

That's an indication, that the filter needs to be removed and cleaned.
Turn the unit OFF & unplug it before removing the filter. You can vacuum the filter or if it's really dirty, wash it in warm water and dish washing liquid. Rinse thoroughly and allow to completely dry, before reinstalling. Never operate the unit without the filter installed.

If the coils continue to frost, but not defrost, they also should be cleaned.

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

;';
';
';

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

';;;;;;
';
';

Although, this was a poorly designed unit, manufactured by Whirlpool for Sears's Kenmore line, I'm not aware of any recalls due to a defective sensor. I can tell you, that although the air temp in your basement may be 61 degrees F, at floor level the temperature can be as much as 5 to 8 degrees colder. This definitely, would affect the operation of the dehumidifier. Also, a dirty or clogged air intake filter will cause the unit to freeze up. As will dirty condenser coils. Cleaning the coils twice a year, is recommended routine maintenance. And regular cleaning of the air intake filter is a must.

What I would suggest, is that you perform the maintenance mentioned above and move the unit upstairs where it warmer and run the unit there for several hours. If it collects water there, with the humidity extraction level set at 35%, then you will know the unit works as it should and that it needed the routine maintenance and the warmer air temperature. Do not perform any maintenance until the unit has completely thawed and the unit is unplugged from the wall outlet.

Hope this helps you to troubleshoot and solve the problem.

It may be gathering water, but the tubing to the drain bucket may be clogged. Turn the unit off, unplug it and remove the drain bucket. With a flashlight, look up into the interior of the cabinet and you will see a small tube or water outlet. Using a flexible Zip Tie (at least 6' long), carefully insert it into the drain tubing or hole. And carefully move it back and forth. This should remove any clogs.

Also, check the filter on the unit, as it to may need cleaning, too.

If you've had this unit for a number of years and the above trouble shooting doesn't solve the problem, it may be time to replace the unit.

Also, if you continually have "a lot of water" in your basement, you might want to install a sump pump. In the long run, it's a better solution and will pay for itself in a couple of years.

A Dehumidifier will not cool your basement, just make it seem cooler at the same temp. Your dehumidifier may be undersized even for that purpose.

You need an AC outlet of a central AC in your basement, or a window unit if there are windows.

Warm air at discharge is normal.