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Hose connected but not draining
I am also an air conditioning tech, with same problem and same soleus dehumidifier problem. you must remove the plug and install the drain line hose adapter. Hose must lay flat and have no "hills" for water to drain. With this done pull your drain pan out and set aside. look under right side facing the dehumidifier and you will see a small spout. Has a lip like a little tea pot. Plug that spout. I used a foam ear plug used in work shops. Now give the front of dehumidifier a slight rise on front wheels about the thickness of a pies of cardboard 1/8 to 3/16 of an inch. Now put drain pan back in an start up. The problem is the drain pan was made with very little differance in pitch between the the hose drain and the bucket drain. Remember to check your drain hose periodically and the air filter also. Good luck
on Sep 05, 2014
Fan runs, no water collected
It appears that these units have a history of defectiveness. I bought one in late 2010 and it pooped early 2012. If the model is still made, buy a new one, return the defective one in the new unit's packing materials for a refund. Or keep the second (new) unit as a back-up, because the new (first) one may just fail again a short while later.
on May 21, 2013
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