Compaq Presario CQ62-215DX Laptop Logo

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Brian Thompson Posted on Sep 28, 2017
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Restoring My HP Compaq Presario CQ62 15.6

I have An HP Compaq Presario Laptop and Am Getting Ready To Sell It. In The Process I Wanted To Restore My Computer To Factory Settings. I Went Through The Recovery Manager And Chose Microsoft Restore And It Says That The Restore Failed Because It Was Older Than 60 Days. I have no idea what to do and can no longer access my desktop. Someone please help me!!

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Larry Ng

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  • Compaq Master 14,606 Answers
  • Posted on Sep 28, 2017
Larry Ng
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NO OS stated, why post lacking this 1 KEY FACT??????
what year is this PC, CQ62-215dx (as old as 2009)
sell it no OS. or
2006 is the magic year when F11 was INVENTED by HP.
knowing this one fact, makes RECOVEY easy. (hdd not bad)
HDD not slammed with MS disks..
the 2009 PC the F11 key does work just like your sevice manaul tells you, clear as day , on page.112
if the HDD was never changed, or is not BAD
and for sure not fresh installed from MS media. the F11 key works.



http://h10032.www1.hp.com/ctg/Manual/c02641795


you only said ". I Went Through"
WHAT DOES THAT MEAN. please.
USING WHAT METHOD.?

  1. HP MAGIC, F11 KEY. (AT POWER ON) (always 1st)
  2. HP MEDIA KIT BOUGHT (DVD OR USB STICK) from HP .
  3. SOME BURNED MEDIA FROM SOMEONE.
  4. REAL MS MEDIA OF ANY KIND from MS. (bad idea but can be done with lots of labor, loading all things missing after from HP)

IF USING MEDIA DID you boot to it or run it live from windows OS unstated;.... ????????????
see we can not guess what you did, nor how you did it or what media was used. and matters big time.

Muhammad Madian

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  • Contributor 10 Answers
  • Posted on Sep 28, 2017
Muhammad Madian
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I advise u to make total format to u hard disk drives and make it with out system

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1 Related Answer

Scott P

  • 1087 Answers
  • Posted on Aug 23, 2011

SOURCE: I am trying to restore

If your restore partition is ruined you will need either borrow an operating cd from a friend with same OS or buy the cd from HP. If its still under warrenty HP will reimage the hard drive free.

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Related Questions:

0helpful
1answer

How do you restore your computer

First things First!

Usually, restoring your PC, involve, a series of DISK, or CDs, or even restore from your hard drive restore partition,
check your BIOS for restore, or what combination KEY, from the keyboard,is designated for restoring, usually its, F11 or f10
good luck
Carl
0helpful
1answer

How to reboot my CQ57 for free

Unfortunately, it is likely that your computer will encounter some form of system error, malware function or hard-drive crash that causes the operating system to become unstable.
To help computer users resolve these issues, HP includes the HP Recovery Manager in each Compaq Presario.
Use the Recovery Manager to recover your system without the need for any additional software CDs, technical support or repair service.
The recovery process should only be used as a last step in troubleshooting your computer, as all personal data files will be erased during the recovery.

Close any programs running on your computer and remove any unnecessary hardware devices that are connected to the computer.
Restart the computer. Press the "F11" key once your computer begins to start up again and before the Windows logo appears.
The HP Recovery Manager will automatically launch.
Click the "System Recovery" option and click "Next." Select "No" in the Microsoft restore window that opens and click "Next."
Select the "Backup Your Files First" option and connect an external hard drive or insert a blank DVD or CD to store the backup files.
Follow the instructions in the wizard to select the files you want to save.
Click "Next" to begin the restore process.
The Recovery Manager will reformat the hard drives and recover the system to a functional operating condition.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01895783&lc=en&dlc=en&cc=us - RestoreWithoutWindows
also
If your Compaq Presario has major issues, restoring it to factory defaults may be the best course of action.
There are a number of situations when completely restoring a computer to its factory settings is the best solution, including resolving virus infections and corrupt operating system files.

Back up all of your user data to a USB thumb drive, external hard drive or other device.
The restore process will destroy all of your data, so this is vital to do.
Turn on your computer and open your CD or DVD drive.
Place the restore CD that came with your Presario into the drive and restart your PC.
If you do not have a restore CD, you can contact Compaq to order one.

Allow the computer to boot up from the restore CD.
You will see a series of messages guiding you through the restoration process, as well as several warnings that all data on the computer will be erased.
Continue the restoration process, and follow the prompts as needed.
You may need to locate the license key for your version of Windows; that key should be located on a label on the top of the computer case.
0helpful
1answer

Restoring compaq presario to factory settings 2500 without disc

Why not remove the virus with your up-to-date Anti Virus software? Or you freeware MALWAREBYTES at : http://www.filehippo.com/download_malwarebytes_anti_malware/ Run a FULL scan , delete ALL results, reboot. If you have a Factory Recovery Partition,You can find the Factory Recovery procedure: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=115&prodSeriesId=242213&prodTypeId=321957&objectID=c00006110
0helpful
1answer

How to reset compaq presario to factory settings keeps going to repair computer

Restart your computer
During the boot process you will see on the screen to press a certain key to enter setup usually the Delete or F2 key
this will vary depending on your computer and operating system

Press and hold that key during the boot up process to enter BIOS using the arrow keys load failsafe defaults or load optimized defaults press escape then press f10 to save to cmos to restart

or

If your Compaq Presario has major issues, restoring it to factory defaults may be the best course of action.


There are a number of situations when completely restoring a computer to its factory settings is the best solution, including resolving virus infections and corrupt operating system files.


Back up all of your user data to a USB thumb drive, external hard drive or other device.

The restore process will destroy all of your data, so this is vital to do.


Turn on your computer and open your CD or DVD drive.

Place the restore CD that came with your Presario into the drive and restart your PC. If you do not have a restore CD, you can contact Compaq to order one.


Allow the computer to boot up from the restore CD.

You will see a series of messages guiding you through the restoration process, as well as several warnings that all data on the computer will be erased.


Continue the restoration process, and follow the prompts as needed.

You may need to locate the license key for your version of Windows; that key should be located on a label on the top of the computer case.


Hope this helps

0helpful
1answer

Reset prosario M2000 to factory settings

To restore your Compaq to the factory defaults use your Compaq recovery CD.
Restoring A computer/laptop back to the Factory condition (HP) this WEB site will guide you.

http://www.youtube.com/watch?v=XITh9CF-JBs
0helpful
1answer

How do i restore my compaq presario laptop to factory settings

If u Create a restoring poit & use a original copy operating System then u restore it nahi to operating system repair kar le.
if u want to restore ur BIOS then open ur Bios from F2 & Load its default settings by its given instruction.............
1helpful
2answers

How do i manually restore my compaq laptop, without the recovery cd ? Compaq tech say that there are manually step to restore the laptop.

Most modern computers do have an image of the computer setup saved on a portion of the hard drive. When you boot up, there should be a notice of some way to restore. Be certain to back up your critical data first, though generally you should not lose anything when restoring from an image (as you would if you restored from a CD). I hope this helps. Restoring from an image will just get you back to the place you were when the selected image was made, not to "like new".
0helpful
1answer

Trouble with program loading. Compaq Presario CQ50-21NR notebook PC. My laptop goes to blue screen state(not blue with error message) as soon as it load start up programs. I checked HD and memory both are...

Hello,
Try restoring the system to the last best configuration by going to Accessories on your Start Menu and clicking on System Tools>System Restore and find a day on the calendar and click on it to restore back to that date.
Regards.
0helpful
1answer

How to install preloaded mirosoft vista in Compaq presario CQ40?

if ur system came with vista pre - loaded originally when u bought and ur hard disk is still original then u can try this easy and fast operation to restore ur OS to factory default state

Compaq/HP: When you first turn on the laptop and see the Compaq/HP logo screen, press the F11 key (you need to do this before the Compaq/HP logo disappears). and then simply follow the instructions for installation of OS

if u dont have original hard disk then u have the option of restoring ur OS thru backup Disk u got if u dont have the backup disk then u can order one thru www.compaq.com website , go and chat with online expert at compaq and they can assist u in this backup disk they can mail u on ur request

pls rate me FIXYA if i fixed ur problem
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Compaq Presario 1245 Help

Check any cd or usb is their. If its their means please take it out and restart the system.
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