I love this radio but the button for the alarm sticks so I can't always set the alarm. Any ideas where I can bring to get it fixed?

I love the form of your question, as I wanted to wing the sucker myself, but got online before I actually pulled an Office Space on it. I found nothing, but I DID actually figure it out. Not super intuitive though. To set the time: Hold down the memory key in the middle until the number flashes. Use the arrow up/down on the right to set hour. Press Memory key again, repeat with arrow keys to set minutes. Hit memory key again. Alarm: Press/hold the Alarm button until the Alarm 1 or 2 flashes and press the side you want, 1 or 2, to set. Arrow time up/down, then do minutes, press alarm 1 again, select alarm or tuner, press alarm 1 again. Now I need to see if it will work in the morning. I know the flipping time is set though! Good luck. If you wing it, please post photos! :D

This clock radio features a dual alarm system, with two separate alarms that can be operated independently. The alarms can be set to wake two people at different times, or to have a main alarm and a backup. One alarm features your choice of radio stations as an alarm wake sound, while the second features a buzzer wake sound. You can set the radio alarm, the buzzer alarm, or both alarms.
Setting Radio Alarm
1. Press the "Alarm Set" Button. The display will flash and the Radio Alarm Indicator will appear. If you do not begin setting the time within ten seconds of pressing the it, the display will stop flashing andd you will need to press the "alarm Set Button again. 2. While the display flashes, press the "Tuning/Set" Buttons to set the wake time. Hold a button for a few seconds to advance the time rapidly. Be sure to set the correct AM/PM time, as shown by the PM Indicator. 3. After setting the radio alarm time, you will need to select the station to wake up to. First, press the "AM/FM" Button to select a radio frequency. Next, select a station using the "Radio Preset Buttons". Rotate the Volume Thumbwheel to set a wake sound volume level. 4. After setting the radio alarm wake time and sound, you will need to select your 7-5-2 setting. The 7-5-2 setting lets you set the alarm for a full week, weekdays only, or the weekend. Before setting the alarm, be sure that the correct date is set. 5. After you have set the radio alarm wake time, wake sound, and 7-5-2 setting, press the "Alarm Set" Button twice so that the display shows the standard, non-flashing display.
Setting Buzzer Alarm
1. Press the "Alarm Set" Button twice. The display will flash and the Buzzer Alarm Indicator will appear. 2. While the display flashes, press the "Tuning/Set" Buttons to set the wake time, as described above. 3. After setting the buzzer wake time, use the "Date/7-5-2" Button to select the buzzer. 4. After you have set the buzzer wake time and 7-5-2 setting, press the "Alarm Set" Button once so that the display shows the standard, non- flashing display.
Activating the Alarms
1. To activate the radio alarm, press the "Radio Alarm" Button so that the Radio Alarm Indicator appears on the display. As long as this indicator appears, the alarm will sound at the set time and days. 2. To activate the buzzer alarm, press the "Buzzer Alarm" Button so that the Buzzer Alarm Indicator appears on the display. As long as this indicator appears, the alarm will sound at the set time and days. 3. When the alarm sounds, press the " Off/Reset" Button to turn off the alarm while still maintaining the programmed 7-5-2 alarm settings. To turn off an alarm and cancel its 7-5-2 settings, press its "Alarm Button" so that its Alarm Indicator no longer appears on the display. 4. To activate the snooze feature, press the "Snooze/Night-Light" Bar when the alarm sounds. The alarm will shut off for approximately nine minutes before sounding again. The feature can be repeated several times during the one-hour snooze cycle. 5. If it is not turned off, the alarm will sound for an hour before stopping. As long as an Alarm Indicator appears on the display, the alarm will sound at the set time, according to the 7-5-2 settings.

press the alarm button (so the alarm time is on the screen) then the + button. do the same to deactivate the alarm.
it took me forever to work this out after losing my instructions, feel a bit of an idiot now it seems so simple

Here is the full manual
http://www.timexaudio.com/pdf/T311IB57574_35.pdf

Here are the instructions from the manual.

Setting the Radio Alarm
1. Press and hold the
Radio Alarm Button. The display will flash and the Radio Alarm Indicator will
appear. If you do not begin setting the time within ten seconds of pressing the button, the display will stop
flashing and you will need to press the
Radio Alarm Button again.
2. While the display flashes, press the Reverse and  Forward Buttons to set the wake time. Hold a button
for a few seconds to set the time rapidly. Be sure to set the correct AM/PM time, as shown by the PM Indicator.
3. After setting the radio alarm time, you will need to select the station. First, press the  Radio Band Button
to select a radio frequency. Next, select a station using the Memory Set 1-6 Buttons. For more
information on programming radio stations into memory, see the Programming Radio Station Settings section
of this manual. Rotate the  Volume Thumbwheel to set the wake sound volume.
4. After setting the radio alarm wake time and sound, you will need to select the 7-5-2 setting. The 7-5-2 setting
lets you set the alarm for a full week, weekdays only, or the weekend. Before setting the alarm, be sure that
the correct date is set, as shown in the “Auto-Set” and Manual Time and Date Settings section of the manual.
While the display is still flashing, press the  Date/7-5-2 Button until the desired setting is shown.
5. After you have set the radio alarm wake time, sound, and 7-5-2 setting, press the  Enter Button. The
Radio Alarm Indicator will appear on the display, showing that the radio alarm has been set.

You may have a problem with the lithium battery. They have a three year shelf life and sometimes power surges or outages will reduce the life of the battery. You can try replacing the battery and see if the clock returns to normal operation.The battery type is a CR2430. This battery is sold at most electronic stores and some large drugstores and supermarkets. Fry's Electronics and Radio Shack carry them. If this does not fix the problem you may want to contact Emerson customer support at this telephone number 1-800-898-9020. Give them the model number of your clock radio and the problem you are having with the clock. I hope this information help you with your Problem.

Push and hold alarm time button to bring up “SETUP MENU”. Push the right tune ">"button 3 times and that should bring up the 12/24 hour display. Push the time + button to set back to 12 hour time.

Setting the Alarm 1 for AM/FM Radio
1. Press and hold the 2 Radio Alarm 1 Button. The display will flash and the Radio Alarm Indicator will appear. If
you do not begin setting the time within ten seconds of pressing the button, the display will stop flashing and you will
need to press the 2 Radio Alarm 1 Button again.
2. While the display flashes, press the 1 Reverse and 6 Forward Buttons to set the wake time. Hold a button for a few
seconds to set the time rapidly. Be sure to set the correct AM/PM time, as shown by the PM Indicator.
3. After setting the radio alarm time, while the display is still flashing you will need to select the station. First, press the
L Mode/DST Button to select a radio frequency. Next, select a station using the M Memory Set 1-6 Buttons. For
more information on programming radio stations into memory, see the Programming Radio Station Settings section of
this manual. Rotate the O Volume Thumbwheel to set the wake sound volume.
4. After setting the radio alarm wake time and sound, you will need to select the 7-5-2 setting. The 7-5-2 setting lets you
set the alarm for a full week, weekdays only, or the weekend. Before setting the alarm, be sure that the correct date
is set, as shown in the “Auto-Set” and Manual Time and Date Settings section of the manual. While the display is still
flashing, press the 9 Date/7-5-2 Button until the desired setting is shown.
5. After you have set the radio alarm wake time, sound, and 7-5-2 setting, press the 4 Enter Button. The Radio Alarm
Indicator will appear on the display, showing that the radio alarm has been set.
Setting Alarm 2 for Nature Sounds/Buzzer
1. Press and hold the 7 Nature Sounds/Buzzer Alarm 2 Button until the Alarm 2 settings and Sounds Alarm
Indicator appear on the display.
2. Press the 1 Reverse or 6 Forward Button to set the Alarm 2 time.
3. Use the L Mode/DST Button to select a nature sound or the buzzer to wake to. There is a choice of five sounds:
Sound #1: Ocean Surf
Sound #2: Birds
Sound #3: Brook
Sound #4: Wind Chimes
buz: Buzzer
4. See Note #4 in the Setting Alarm 1 section for instructions on setting the 7-5-2 alarm setting for Alarm 2.
5. After you have programmed the Alarm 2 settings, press the 4 Enter Button or wait ten seconds to return to the clock
display. The Sounds Alarm Indicator will appear on the display, showing that the alarm is set.

I think I figured it out: (Start + Reset) = toggle alarm on/off ("ALM" will display in upper left corner when alarm is on. (press Mode once) will bring you in chrono mode, where "start" button starts and stops the chrono, and "reset" button resets it back to zero (press Mode once more) will bring you to setting of time for alarm. Set the "hour" value by pressing "start" repeatedly, then press "reset" and set the "minute" value by pressing "start" repeatedly (press Mode once more) will bring you to setting of time for actual time. Reset the "Seconds" value to zero by pressing "start" button once, then press "reset" and set the "minute" value by pressing "start" repeatedly, then press "reset" and set the "hour" value by pressing "start" repeatedly (if it shows "H" in upper right corner, time will be displayed euro-style 0:00-23:59, if it shows "A" time will be displayed 12am/12pm), then press "reset" and set the "day of month" value by pressing "start" repeatedly, then press "reset" and set the "month" value (1-12) by pressing "start" repeatedly, then press "reset" and set the "day of week" value (Su-Sa) by pressing "start" repeatedly (press Mode once more) voila!

If you push time set and alarm set buttons simultaneously you can lock/unlock the radio

When you set the alarm make sure that it is set to go off on the day of the week desired. This clock has the feature to allow for weekday, weekend, or both. The alarm mode button while the alarm set button is pushed to change. Observe the LED's below.