Bose 321 II dvd drawer won't open, fixes here & elsewhere not working. I put in a recorded dvd. It tried to read it, & never gave me the not supported msg as I started trying to eject it because it didn't appear it would be able to play. It won't eject, & even when I turn it off, or it turns itself off, which it is doing, you can hear it doing something inside. Only unplugging the system gets it to stop doing whatever it is in there. I've unplugged it, numerous times, powered it up, & I still can't get it to eject. I've seen where it says places, while the bose 321 is on the screen, hit the eject, nothing. I've turned it on 1st, held down eject, nothing. Lightly tapped open, nothing. Turned it to cable so it doesn't try to read the dvd again, nothing. I don't see a reset button anywhere. I had this problem once before, & I did find a fix that worked right away, but I don't remember which one it was & now nothing seems to be working.

SOURCE: bose 321 DVD System

I love my Bose 321 DVD system, but a few days ago, it started acting weird. I put in a DVD, and it reads - "No Disc".....and I'm not sure why. I cleaned the disc, and I also played a DVD/CD Maintenance kit - I'm not sure what is wrong. It seems like I have a problem within the system - what can I do?

SOURCE: bose 321 cd/dvd tray stuck closed

can you post the disassembly page in with a larger view? This is too small to be useful

SOURCE: i need the manual for the bose modle av 321 11

http://www.bose.com/controller?event=VIEW_STATIC_PAGE_EVENT&url=/customer_service/owners/guides/home_theater_system.jsp

SOURCE: communicating with your tv message on bose 321 series 2

Well, it seems that this may be a common issue with this BOSE unit. My 321 GSIII was working fine as well for about a week. After a full frustrating day of switching, disconnecting, reconnecting cables and resetting the unit and TV several times, I was forced to call the BOSE Technical. They tried to help with the situation over the phone by directing me to do just about everything I did before I ever called them. After about an hour of their unsuccessful help, they left me in saying that I will now have to run Composite cables because my TV will not connect for some reason through HDMI even though it was working for a short time. AHHHHH...I custom prepared the walls in my new office to accommodate non-exposed cables and wires and now BOSE is saying to expose Composite cables. Tomorrow, I am going to connect the Composite cables to confirm if the 321 will now work that way (for curiousty). I will then call BOSE back and demand a replacement unit. I will keep all in the loop with my progress of this situation.

SOURCE: Bose 321 won't eject DVD

the dvd system is built around a pc style dvd rom drive. You can remove the top cover by prying the back center up and sliding the cover back then off. Remove the metal bracket that holds the drive in place and then remove the drive. the front tray cover should pop off as you remove the drive. There is a eject hole in the front that if you put a paper clip into it will release the tray. That way you can get your dvd back. I refurbish these drives and I may have one for sale. Contact me if you would like to send the unit in to me i can complete the repair for 85.00 Bose does offer a repair service if you call them at 1-800-999 2673